Administrative Assistant Jobs in Reno, TX

About The Position

Requirements

• Proficient computer skills in Microsoft Office applications, including Outlook, Excel, Word, PowerPoint, and Visio.
• 1–3 years of related administrative experience.
• Ability to schedule and host virtual meetings, such as WebEx.
• Ability to work independently, prioritize workload, and balance a heavy workload while managing frequent interruptions.
• Interpersonal skills, including greeting visitors, answering and routing phone calls, and coordinating work activities with staff.
• Must satisfactorily pass a state/license-specific background check.

Nice To Haves

• Vocational or technical training of two years or more.
• Prior experience with scheduling in healthcare.
• Bachelor’s degree.
• Advanced skill in Microsoft Office applications.

Responsibilities

• Coordinate and process FMLA and Short-Term Disability (STD) documentation, ensuring forms are accurately completed, submitted on time, and tracked through completion.
• Serve as the primary contact for patients regarding leave-of-absence paperwork, including required forms, employer requirements, deadlines, and documentation needs.
• Proactively identify and address administrative barriers that may affect patients’ ability to remain engaged in treatment.
• Protect confidential patient and employment-related information and comply with HIPAA and organizational policies.
• Provide clerical and administrative support to Recovery Services staff, including document management, scheduling, data entry, correspondence, and other office functions.
• Maintain accurate FMLA/STD patient records in electronic health record and tracking systems.
• Maintain a welcoming, professional reception environment for patients, visitors, and staff.
• Answer incoming calls, greet visitors, and respond to inquiries in a compassionate, professional, service-oriented manner.
• Identify opportunities to improve workflow efficiency and patient experience in the FMLA/STD process and administrative operations.

Benefits

• Competitive health, dental, and vision plans.
• Retirement savings plan with employer match.
• Paid time off.
• Tuition reimbursement.