Administrative Assistant (Restgate)

Goddard Riverside Community Center • Long Island City, NY

21d • Onsite

About The Position

Goddard Riverside is hiring an Administrative Assistant for the Restgate Hotel, part of the Integrated Support Hotel Program, which provides services to families with children working toward permanent housing. The organization serves more than 20,000 people throughout New York City and works within a social justice framework.

Under the direction and supervision of the Program Director, the Administrative Assistant supports the effective and efficient operation of the program. The role calls for strong administrative and organizational skills, a customer-service-focused approach, and the ability to work collaboratively as well as independently. The schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m. The salary range is $40,000–$45,000; the offer depends on experience in an exact or comparable position, with preferred qualifications also considered.

Requirements

• High school diploma or GED.
• Ability to maintain a calm, professional, and welcoming demeanor when working with a challenging population.
• Strong teamwork and collaboration skills across departments.
• Strong interpersonal skills and ability to build rapport and trust across diverse populations.
• Organized, systems-oriented approach with keen attention to detail and accuracy.
• Ability to manage invoicing, coding, and financial documentation precisely and accountably.
• Ability to multitask and prioritize competing deadlines without sacrificing accuracy.
• Proficiency in Microsoft Office, including Excel.
• Comfort with frequent computer use and ability to respond quickly to email in a fast-paced environment.
• Experience with, or ability to learn, databases such as CARES, Paycom, and Intacct.
• Ability to walk and stand frequently and lift up to 30 pounds.

Nice To Haves

• Associate or bachelor's degree.
• Proficiency in Spanish and English.

Responsibilities

• Manage and maintain the weekly team schedule in a shared Outlook calendar, ensuring accuracy and timely updates.
• Take thorough notes at team meetings and email summaries to the team.
• Review, code, and submit invoices through Intacct, managing competing priorities.
• Oversee office equipment and program supplies, troubleshoot proactively, coordinate repairs, and minimize downtime.
• Manage daily incoming and outgoing mail accurately and promptly.
• Maintain site organization and cleanliness standards and a professional environment.
• Conduct weekly inventory and procurement of office and client supplies, anticipating needs.
• Manage and update the critical site file.
• Close out client charts and ensure secure storage and compliance.
• Participate in audit preparation.
• Keep the critical binder up to date.
• Assist supervisors in preparing audits and help ensure the program remains in good standing.
• Ensure required client forms are completed and submitted in real time.
• Perform other duties as required to ensure the overall operation of the program.

Benefits

• Medical, dental, and vision insurance.
• Life insurance.
• Commuter benefits.
• Employee Assistance Program (EAP).
• Flexible Spending Accounts.
• 403B Thrift Retirement Plan.
• 12 annual sick days.
• 12 agency holidays.
• 20 days or four weeks of paid time off, plus an additional five days after five years of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED