Clinical Administrative Assistant II

Independence Health System Careers•Irwin, PA

2d•Onsite

About The Position

The Clinical Administrative Assistant II provides administrative and clinical support to an orthopedic practice, including serving as an administrative assistant to the Orthopedic Surgeon and Practice Manager. The role maintains provider and clinical staff CME and mandatory training records, staff licensure competencies, educational materials, physician schedules, and office calendars. It also supports communication and projects across orthopedic offices and teams, contributes to daily huddles as directed, and gathers information for surveys as requested. The position performs clinical duties associated with a medical assistant and, as needed, tasks associated with an orthopedic technician. Duties include rooming patients, documenting histories and physicals, taking requested vital signs, preparing injection supplies, ensuring imaging is available, obtaining consents and patient intake forms, conducting MRSA nasal swabs when requested, and maintaining exam-room supplies. The role schedules surgeries, reviews preoperative testing for physician sign-off, and obtains surgical pre-authorizations from insurers. The incumbent is scheduled according to operational needs, which may include rotating shifts, standby, and on-call work. Local travel between system locations may be expected. During a pandemic or as of March 2020, goggles, a face shield, and a mask are required according to CDC guidelines. For lifts over 50 pounds, two-person assistance and/or a transfer device is required.

Requirements

High school diploma, GED, or higher level of education.
Two years of medical/surgical experience in a medical or physician office setting.
Knowledge of medical terminology.
Strong leadership ability and organizational skills.
Ability to work independently and use critical thinking and sound judgment.
Knowledge of legal aspects and liability of nursing practice.
Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Act 33 clearance with renewal.
Act 34 clearance with renewal.
Act 73 FBI clearance.

Nice To Haves

Experience in a healthcare setting.

Responsibilities

Schedule surgeries and perform insurance pre-authorizations; relay authorization numbers to the appropriate hospital and orthopedic billing departments.
Update providers’ personal data appliances and calendars, including office schedules, meetings, and personal appointments.
Serve as administrative assistant to the Orthopedic Surgeon and Practice Manager.
Maintain physician PTO and CME schedules and post them to the master office calendar for staffing.
Monitor and document CME credits to ensure completion within the required cycle.
Maintain records of providers’ and clinical staff’s CME and mandatory training requirements.
Monitor educational materials, review new materials for appropriateness, and order or renew supplies as needed.
Accurately take and record messages and relay them to the appropriate person.
Assist with communications and projects related to the orthopedic practices and help maintain communication among offices and teams.
Gather information from sources during survey processes as requested.
Communicate the monthly physician schedule to physicians and other offices within the practice.
Maintain staff competencies and ensure timely renewal of licensure for staff employed by EHO.
Perform clinical duties for an orthopedic practice, including rooming patients, documenting histories and physicals, and taking requested vital signs.
Draw injections and place the required supplies in patient exam rooms.
Ensure X-ray images and readings are available in exam rooms for the appropriate patients and monitor HIPAA compliance regarding viewing images and patient names.
Obtain consents and perform MRSA nasal swabs when requested by the physician.
Obtain surgical consent, complete patient intake forms, and schedule surgery dates for surgical candidates.
Review preoperative testing before surgery and place it for physician sign-off.
Replace products used in exam rooms and maintain adequate supplies.
Perform other duties as assigned.