Clinical Administrative Assistant

Fresenius Medical Care•Loveland, CO

4d•$14 - $23

About The Position

Perform general office duties involving basic and routine clerical and secretarial work in a clinical environment. The Clinical Administrative Assistant is the welcoming face of an outpatient or hospital facility and provides administrative support to maintain clinic operations and serve patients and their families. This role supports patient engagement, scheduling and registration, medical-record coordination, and other facility administrative needs. Duties may vary based on location and business needs.

Requirements

High school diploma or GED required.
At least 6 months of relevant experience without a degree.
Knowledge of office procedures.
Proficiency in Microsoft Office applications and ability to adapt to supporting software applications.
Professional attitude and appearance.
Solid written and verbal communication skills; good verbal communication skills and a pleasant telephone manner.
Ability to be resourceful and proactive when issues arise.
Strong organizational skills.
Ability to multitask, manage time, and prioritize tasks.
Customer-service attitude.

Nice To Haves

1–2 years of related experience preferred.
Working knowledge of computers and Microsoft Word, Excel, and PowerPoint preferred.

Responsibilities

Answer and route telephone calls to the appropriate person; professionally greet patients and guests; monitor reception and waiting areas; distribute incoming mail; obtain signatures needed to process admissions data; and maintain patient confidentiality.
Maintain accurate records related to hospitalization and patient travel; prepare medical records for fax or mail for travel, transplant, disability, and other needs; coordinate patient travel and transient patient paperwork; and coordinate transfer placements and confirmations with the Clinical Manager.
Confirm admissions paperwork is completed and sent to designated departments, including billing, by collecting, faxing, and scanning documents.
Assist with medical appointment referrals and scheduling, and coordinate transportation and referrals.
Ensure required Crown Web data entry is completed for ESRD 2728, ESRD 2746, and PART; scan insurance cards monthly.
Set up and maintain filing systems and basic databases; complete forms and reports for company offices, vendors, and agencies; prepare purchase orders using appropriate software; and assist with accounts receivable and accounts payable as needed.
Maintain office-supply inventory; assist with audits of medical records for compliance with standards; and assist in collecting patient demographic information and Continuous Quality Improvement data.
Assemble, file, and maintain patient medical records; print the patient schedule and pull charts daily; and arrange package pickup and delivery.
Assist with month-end reporting; participate in center or team huddles and staff meetings; and attend education and training sessions and apply key learnings.