Administrative Assistant Jobs in Frisco, PA

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Traffic Administrative Assistant I

American Furniture Warehouse•Firestone, CO
•$20•Onsite

About The Position

The Traffic Administrative Assistant supports the Over the Road (OTR) department’s goals of moving shipments on time and damage-free in a safe environment. The position plans, organizes, and coordinates initiatives and applies process management and analytical techniques. The role develops strategies to improve over-the-road procedures and communication among drivers, departments, and vendors, using analytical and forward-thinking problem solving. This position has no supervisory responsibilities and reports to the Traffic Manager and/or Traffic Manager Assistant. It requires regular computer use for ordering, communication, documentation, and scheduling, along with the ability to work in a fast-paced and sometimes stressful environment. The role operates in warehouse conditions that may include fluorescent lighting, concrete flooring, exterior noise, and temperatures affected by outside conditions. A high school diploma is required. A two-year college or university program degree is preferred, and an equivalent combination of education and experience may be accepted in lieu of a degree. Related business or safety certifications or a valid CDL are a plus. A pre-employment drug screen, background check, and fit-for-duty exam must be passed upon job offer.

Requirements

  • High school diploma required; equivalent combination of education and experience accepted in lieu of a degree.
  • Knowledge of Federal Motor Carrier Safety Administration (FMCSA) and Department of Transportation (DOT) laws.
  • Ability to regularly use computers for ordering, communication, documentation, and scheduling.
  • Ability to use technology including Electronic Logging Devices, iPads, and dispatch software.
  • Familiarity with Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Ability to communicate calmly and congenially and to diffuse and clarify drivers’ needs to achieve clear solutions.
  • Ability to analyze, model, and interpret data.
  • Strong independent follow-up skills.
  • Excellent organizational skills and attention to detail and accuracy.
  • Ability to prioritize tasks and delegate when appropriate.
  • Strategic planning, critical thinking, and problem-solving skills.
  • Ability to lead team meetings and motivate others.
  • Excellent time management skills and a proven ability to meet deadlines.
  • Ability to function well in a fast-paced and sometimes stressful environment.
  • Physical capacity to maneuver in confined and congested areas; stand, walk, stoop, and bend for eight or more hours daily; lift, grip, bend, kneel, stoop, and move merchandise for eight or more hours daily; and continuously use arms, hands, fingers, eyes, legs, and back.
  • Ability to work in variable environments with different lighting, loud exterior noise, and flooring.

Nice To Haves

  • Previous experience as a Traffic Administrative Assistant, OTR Dispatcher, or in a similar role.
  • Experience with McLeod Fleet Locate and Omnitracs.
  • Two-year college or university program degree.
  • Certifications and licenses related to business and safety, or a valid CDL.

Responsibilities

  • Answer calls from delivery drivers and relay emergencies to appropriate channels.
  • Book and coordinate freight in a cost-effective manner for the company.
  • Communicate with drivers, customers, vendors, shippers, and receivers about pickup and delivery changes, potential service failures, appointments, and load pickup or delivery.
  • Monitor road conditions, construction zones, and accidents and revise routes as needed.
  • Maintain driver log compliance with Federal Motor Carrier Safety Administration (FMCSA) requirements.
  • Track and trace shipments when requested and update vendors and locations about delivery status and delays.
  • Monitor assigned over-the-road routes daily.
  • Track hours of service and shipment progress.
  • Build loads for transfers and incoming loads.
  • Track out-of-service tractors and trailers.
  • Follow and promote awareness of AFW safety policies and procedures.
  • Abide by company policies and procedures.
  • Perform other duties assigned by the Traffic Manager.

Benefits

  • Weekly pay
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Life insurance
  • Disability insurance
  • Voluntary benefit programs at affordable rates

Career Resources

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