About The Position

The Administrative Support Student Assistant provides essential clerical and administrative support to a college department, helping ensure the efficient operation of daily office functions. The role offers students an opportunity to develop professional office skills in a supportive campus environment. Student assistants may be placed in administrative support, instructional support, mentoring, or specialized support roles, depending on departmental needs. The position also includes shared duties and professional conduct expectations: providing excellent customer service to students, faculty, staff, and campus visitors; supporting colleagues; attending regularly and punctually according to the work schedule; completing required training and professional development; supporting the College’s mission, values, goals, and principles; and performing additional duties as assigned. This work-study position is on-site. The schedule is part-time and flexible, typically up to 19.5 hours per week, coordinated with the department supervisor and the student’s academic schedule. The listed hourly rate is $23.78.

Requirements

  • Be an undergraduate student awarded federal work-study funds in the financial aid package.
  • Meet Dallas College Satisfactory Academic Progress standards.
  • Be enrolled and certified in at least six hours (half time) for Fall, Spring, and Summer semesters.
  • Be a U.S. citizen or eligible noncitizen.
  • Have no prior institutional balance or blocks.
  • Have transportation to off-campus worksites.
  • Complete required Dallas College professional development training hours.

Nice To Haves

  • Currently be enrolled as a student in good standing at the College and eligible for Federal Work-Study.
  • Strong interpersonal and communication skills and a commitment to excellent customer service.
  • Ability to follow verbal and written instructions accurately and efficiently.
  • Basic computer proficiency, including familiarity with common office software such as Microsoft Office Suite.
  • Ability to learn and adapt quickly to new technologies, systems, and departmental procedures.
  • Basic technology skills related to the work area and above-average knowledge of equipment and/or regulations in the assigned academic area.
  • Completion of coursework relevant to the department’s function, such as Information Systems, Human Resources, Office Administration, or major-related courses.
  • Ability to exercise judgment when performing routine tasks and selecting appropriate procedures.
  • Ability to work independently with minimal supervision on highly skilled tasks and collaboratively as part of a team.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

  • Answer phones, greet visitors, provide general information, and direct inquiries appropriately.
  • Manage incoming and outgoing mail and small package deliveries.
  • Perform data entry, maintain records, and accurately update databases.
  • Assist with filing, scanning, and organizing documents.
  • Schedule appointments and meetings and manage calendars as needed.
  • Prepare and proofread correspondence, reports, presentations, and other documents.
  • Assist with office supply inventory and ordering.
  • Support departmental events, workshops, and special projects.
  • Maintain confidentiality of sensitive information.
  • Provide excellent customer service to students, faculty, staff, and campus visitors.
  • Provide team support to colleagues and contribute to a collaborative, productive work environment.
  • Attend work regularly and punctually and follow the work schedule.
  • Complete required training and professional development sessions.
  • Support the mission, values, goals, and principles of Dallas College.
  • Perform additional duties and responsibilities as assigned by the supervisor.
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