Administrative Support -Student Assistant (Student Connections and Programming))-3

Dallas College•Brookhaven, GA

2d•Onsite

About The Position

The Administrative Support Student Assistant provides clerical and administrative support to a college department to help ensure efficient daily office operations. The role offers students the opportunity to build professional office skills in a supportive campus environment. Student assistants also provide customer service to students, faculty, staff, and visitors; collaborate with colleagues; attend work reliably and punctually; complete required training and professional development; support the College’s mission and values; and perform additional duties as assigned. Administrative duties include answering phones, greeting visitors, providing general information or directing inquiries, managing mail and small package deliveries, entering data, maintaining records and databases, filing, scanning and organizing documents, scheduling appointments and meetings, managing calendars, preparing and proofreading documents, assisting with office supply inventory and ordering, supporting departmental events and projects, and protecting confidential information. Student assistants may work in departments such as Career Services, Advising and Counseling, Student Life, the Library, Financial Aid, Student Support Services, Success Coaching, or the Food Pantry or Basic Needs Office. The position is part of the Work Study Program and is an on-site role. The listed schedule is part-time and flexible, typically up to 19.5 hours per week, coordinated with the department supervisor and the student’s academic schedule. The listed hourly rate is $23.78.

Requirements

Be an undergraduate student awarded federal work-study funds in the financial aid package.
Meet Dallas College Satisfactory Academic Progress standards.
Be enrolled and certified in at least six credit hours (half-time) for the Fall, Spring, and Summer semesters.
Be classified by the institution as a Texas resident.
Have completed a FAFSA or TASFA.
Be registered with Selective Service or be exempt.
Demonstrate financial need through the financial aid application process.
Be enrolled in an eligible degree- or certificate-leading program for at least six credit hours.
Not receive an athletic scholarship requiring participation in an intercollegiate sport during a semester in which Texas College Work Study is awarded.
Not be enrolled in a seminary or other program leading to ordination, licensure to preach for a religious sect, or membership in a religious order.
Pass a criminal background check if required; the posting states background checks are required for all work-study positions.
Not owe back child support to the Texas Attorney General’s Office.
Have no prior institutional balance or blocks.
Have transportation to off-campus worksites.
Complete required Dallas College professional development training hours.

Nice To Haves

Currently be enrolled as a student in good standing at the College and eligible for Texas Work-Study.
Strong interpersonal and communication skills and a commitment to excellent customer service.
Ability to follow verbal and written instructions accurately and efficiently.
Basic computer proficiency, including familiarity with common office software such as Microsoft Office Suite.
Ability to learn and adapt quickly to new technologies, systems, and departmental procedures.
Basic technology skills related to the work area and above-average knowledge of equipment and/or regulations in the assigned academic area.
Completion of coursework relevant to the department’s function, such as Information Systems, Human Resources, Office Administration, or major-related courses.
Ability to exercise judgment in routine tasks and select appropriate procedures.
Ability to work independently with minimal supervision on highly skilled tasks and collaboratively as part of a team.
Ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

Provide welcoming, helpful customer service to students, faculty, staff, and campus visitors.
Support colleagues and contribute to a collaborative, productive work environment.
Attend work regularly and punctually and follow the assigned work schedule.
Complete required training and professional development sessions.
Support the mission, values, goals, and principles of the College and perform additional duties as assigned.
Answer phones, greet visitors, provide general information, and direct inquiries appropriately.
Manage incoming and outgoing mail and small package deliveries.
Perform data entry, maintain records, and accurately update databases.
File, scan, and organize documents.
Schedule appointments and meetings and manage calendars as needed.
Prepare and proofread correspondence, reports, presentations, and other documents.
Assist with office supply inventory and ordering.
Support departmental events, workshops, and special projects.
Maintain confidentiality of sensitive information.