Administrative Support -Student Assistant (Student Connections and Programming))-2

Dallas College•Shirley, NY

3d•Onsite

About The Position

The Administrative Support Student Assistant provides clerical and administrative support to a college department, helping ensure efficient daily office operations while developing professional office skills in a campus environment. Student assistants may also be placed in instructional support, mentor, or specialized support roles, depending on departmental needs. The position includes shared expectations to provide welcoming customer service to students, faculty, staff, and visitors; support colleagues; follow the assigned work schedule; complete required training and professional development; support the College’s mission and values; and perform other duties assigned by the supervisor. Work is part-time and typically up to 19.5 hours per week, scheduled in coordination with the department supervisor and the student’s academic schedule. Positions are considered on-site; some may become eligible to apply for a hybrid arrangement after six months, subject to responsibilities, operational needs, supervisor approval, and College policy.

Requirements

Be an undergraduate student awarded federal work-study funds in the financial aid package.
Meet Dallas College Satisfactory Academic Progress standards.
Be enrolled and certified in at least six hours (half time) during Fall, Spring, and Summer semesters.
Be classified by the institution as a Texas resident.
Have completed a FAFSA or TASFA.
Be registered with Selective Service or be exempt.
Demonstrate financial need through the financial aid application process.
Be enrolled in an eligible degree- or certificate-seeking program for at least six credit hours.
Not receive an athletic scholarship requiring participation in an intercollegiate sport during any semester Texas College Work Study is awarded.
Not be enrolled in a seminary or other program leading to ordination, licensure to preach for a religious sect, or membership in a religious order.
Pass a criminal background check; background checks are required for all work-study positions.
Not owe back child support to the Texas Attorney General’s Office.
Have no prior institutional balance or blocks.
Have transportation to off-campus worksites.
Complete required Dallas College professional development training hours.

Nice To Haves

Currently be enrolled as a student in good standing at the College and eligible for Texas Work-Study.
Strong interpersonal and communication skills and commitment to excellent customer service.
Ability to follow verbal and written instructions accurately and efficiently.
Basic computer proficiency, including familiarity with common office software such as Microsoft Office Suite.
Ability to learn and adapt quickly to new technologies, systems, and departmental procedures.
Basic technology skills related to the work area and above-average knowledge of equipment and/or regulations in the assigned academic area.
Relevant coursework related to the department’s function, such as Information Systems, Human Resources, Office Administration, or major-related courses.
Ability to exercise judgment in routine tasks and select appropriate procedures.
Ability to work independently with minimal supervision on highly skilled tasks and collaboratively as part of a team.
Ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

Answer phones, greet visitors, provide general information, and direct inquiries appropriately.
Manage incoming and outgoing mail and small package deliveries.
Perform data entry, maintain records, and accurately update databases.
Assist with filing, scanning, and document organization.
Schedule appointments and meetings and manage calendars as needed.
Prepare and proofread correspondence, reports, presentations, and other documents.
Assist with office supply inventory and ordering.
Support departmental events, workshops, and special projects.
Maintain confidentiality of sensitive information.
Provide excellent customer service to students, faculty, staff, and campus visitors.
Support colleagues and contribute to a collaborative work environment.
Attend work regularly and punctually, follow the assigned schedule, and complete required training and professional development.
Support the College’s mission, values, goals, and principles and perform additional duties as assigned.