Administrative Support -Student Assistant (Student Connections and Programming))-1

Dallas College•Brookhaven, GA

3d•Onsite

About The Position

The Student Assistant position provides administrative, instructional, mentoring, or specialized support while offering educational and career growth. Student assistants provide customer service to students, faculty, staff, and campus visitors; support colleagues; maintain regular attendance and punctuality; complete required training and professional development; and support the College’s mission, values, goals, and principles. Other duties may be assigned by the supervisor. In the Administrative Support role, the student provides clerical and administrative support to a college department to help ensure efficient daily office operations and develop professional office skills. Duties may include answering phones, greeting visitors, handling mail and small packages, entering data, maintaining records and databases, organizing documents, scheduling appointments and meetings, preparing and proofreading documents, assisting with office supplies, supporting departmental events and projects, and protecting confidential information. Departments may include Career Services, Advising and Counseling, Student Life, the Library, Financial Aid, Student Support Services, Success Coaching, and the Food Pantry or Basic Needs Office. Student assistants may instead be placed in Instructional Support or Specialized Support roles. Instructional Support assists with academic labs, classrooms, course materials, tutoring, and instructional technology. Specialized Support involves department-specific projects, research, data or technical tasks, specialized equipment or software, and support for presentations, workshops, and campus events. Applicants must meet federal or Texas work-study eligibility requirements, including enrollment and academic progress requirements. The work schedule is part-time and flexible, typically up to 19.5 hours per week, coordinated with the department supervisor and the student’s academic schedule. All positions are considered on-site; after six months, some may be eligible to apply for a hybrid arrangement, subject to responsibilities, operational needs, supervisor approval, and College policy.

Requirements

Be an undergraduate student awarded federal work-study funds in the financial aid package.
Meet Dallas College Satisfactory Academic Progress standards.
Be enrolled and certified in at least six credit hours (half-time) for Fall, Spring, and Summer semesters, in an eligible degree- or certificate-leading program.
Be classified by the institution as a Texas resident.
Have completed a FAFSA or TASFA.
Be registered with Selective Service or be exempt.
Demonstrate financial need through the financial aid application process.
Not receive an athletic scholarship requiring participation in an intercollegiate sport during a semester in which Texas College Work-Study is awarded.
Not be enrolled in a seminary or other program leading to ordination, licensure to preach for a religious sect, or membership in a religious order.
Pass a criminal background check if required; the posting states that background checks are required for all work-study positions.
Not owe back child support to the Texas Attorney General’s Office.
Have no prior institutional balance or blocks.
Have transportation to off-campus worksites.
Complete required Dallas College professional development training hours.

Nice To Haves

Be currently enrolled at the College in good standing and eligible for Texas Work-Study.
Strong interpersonal and communication skills and a commitment to excellent customer service.
Ability to follow verbal and written instructions accurately and efficiently.
Basic computer proficiency, including familiarity with common office software such as Microsoft Office Suite.
Ability to learn and adapt quickly to new technologies, systems, and departmental procedures.
Basic technology skills related to the work area and above-average knowledge of equipment or regulations in the assigned academic area.
Relevant coursework related to the department’s function, such as Information Systems, Human Resources, Office Administration, or major-related courses.
Ability to exercise judgment in routine tasks and select appropriate procedures.
Ability to work independently with minimal supervision on highly skilled tasks and collaboratively as part of a team.
Ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

Provide customer service to students, faculty, staff, and campus visitors and serve as a welcoming first point of contact.
Support colleagues and contribute to a collaborative and productive work environment.
Attend work regularly and punctually and follow the assigned work schedule.
Complete required training and professional development, including required Dallas College professional development training hours.
Support the College’s mission, values, goals, and principles and perform additional duties assigned by the supervisor.
Answer phones, greet visitors, provide general information, and direct inquiries appropriately.
Manage incoming and outgoing mail and small package deliveries.
Perform data entry, maintain records, and update databases accurately.
File, scan, and organize documents.
Schedule appointments and meetings and manage calendars as needed.
Prepare and proofread correspondence, reports, presentations, and other documents.
Assist with office supply inventory and ordering.
Support departmental events, workshops, and special projects.
Maintain confidentiality of sensitive information and records.
For instructional support assignments, assist with classroom and lab setup, organization, and student needs; answer discipline-specific questions; complete required tutoring certification; tutor individuals or groups; and provide technical assistance with instructional platforms, software, and equipment.
For specialized support assignments, complete department-specific projects and research or technical tasks; compile or analyze data and generate reports; maintain systems; operate specialized equipment or software; and assist with presentations, workshops, and campus events.