Administrative Support- Student Assistant (Student Life and Engagement) Mountain View-2

Dallas College•Mountain View, CA

8d•Onsite

About The Position

The Administrative Support Student Assistant provides essential clerical and administrative support to a college department, helping ensure efficient daily office operations. The role offers students the opportunity to develop professional office skills in a supportive campus environment. Student assistants may also be placed in instructional support, mentor, or specialized support roles, depending on departmental needs. Shared expectations include providing excellent customer service to students, faculty, staff, and campus visitors; supporting colleagues; attending work regularly and punctually; completing required training and professional development; and supporting the College’s mission, values, goals, and principles. Additional duties may be assigned by the supervisor. Administrative support duties may include answering phones, greeting visitors, providing information or directing inquiries, managing mail and small-package deliveries, entering data, maintaining records and databases, filing and scanning documents, scheduling appointments and meetings, managing calendars, preparing and proofreading documents, tracking office supplies, supporting departmental events and projects, and protecting confidential information. Example departments include Career Services, Advising and Counseling, Student Life, the Library, Financial Aid, Student Support Services, Success Coaching, and the Food Pantry or Basic Needs Office. The position is a Federal Work-Study role for eligible students. Work is on-site. The schedule is part-time and flexible, typically up to 19.5 hours per week, coordinated with the department supervisor and the student’s academic schedule. Some positions may be eligible to apply for a hybrid arrangement after six months, subject to job responsibilities, operational needs, supervisor approval, and College policy.

Requirements

Undergraduate student awarded Federal Work-Study funds in the financial aid package.
Meet Dallas College Satisfactory Academic Progress standards.
Be enrolled and certified in at least six credit hours (half time) during the Fall, Spring, and Summer semesters.
Be a U.S. citizen or eligible noncitizen.
Have no prior institutional balance or blocks.
Have transportation to off-campus worksites.
Complete required Dallas College professional development training hours.

Nice To Haves

Currently enrolled at the College in good standing and eligible for Federal Work-Study.
Strong interpersonal and communication skills and a commitment to excellent customer service.
Ability to follow verbal and written instructions accurately and efficiently.
Basic computer proficiency, including familiarity with common office software such as Microsoft Office Suite.
Ability to learn and adapt quickly to new technologies, systems, and departmental procedures.
Basic technology skills related to the work area and above-average knowledge of equipment or regulations in the assigned academic area.
Completion of coursework relevant to the department’s function, such as Information Systems, Human Resources, Office Administration, or major-related courses.
Ability to exercise judgment in routine tasks and select appropriate procedures.
Ability to work independently with minimal supervision on highly skilled tasks and collaboratively as part of a team.
Ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

Provide customer service to students, faculty, staff, and campus visitors and serve as a welcoming first point of contact.
Support colleagues and contribute to a collaborative work environment.
Attend work regularly and punctually and follow the assigned work schedule.
Complete required training and professional development.
Support the College’s mission, values, goals, and principles, and perform additional duties assigned by the supervisor.
Answer phones, greet visitors, provide general information, and direct inquiries appropriately.
Manage incoming and outgoing mail and small-package deliveries.
Perform data entry, maintain records, and accurately update databases.
File, scan, and organize documents.
Schedule appointments and meetings and manage calendars as needed.
Prepare and proofread correspondence, reports, presentations, and other documents.
Assist with office supply inventory and ordering.
Support departmental events, workshops, and special projects.
Maintain confidentiality of sensitive information.