Administrative Support- Student Assistant (Student Life and Engagement) Mountain View-2

Dallas College•Mountain View, CA

9d•Onsite

About The Position

The Administrative Support Student Assistant provides clerical and administrative support to a college department, helping daily office functions operate efficiently while developing professional office skills in a campus environment. Student assistants may also be placed in instructional support, mentoring, or specialized support roles, depending on departmental needs. The position provides customer service to students, faculty, staff, and campus visitors; supports colleagues; follows a regular work schedule; completes required training and professional development; and supports the College’s mission and values. Other duties may be assigned by the supervisor. Administrative duties can include answering phones, greeting visitors, directing inquiries, managing mail and small package deliveries, performing data entry, maintaining records and databases, filing, scanning and organizing documents, scheduling appointments and meetings, preparing and proofreading documents, assisting with office supplies, supporting events and projects, and protecting confidential information. The role is part of the Work Study Program and is on-site. Work hours are part-time and flexible, typically up to 19.5 hours per week, coordinated with the department supervisor and the student's academic schedule.

Requirements

Be an undergraduate student awarded federal work-study funds in the financial aid package.
Meet Dallas College Satisfactory Academic Progress standards.
Be enrolled and certified in at least six credit hours (half time) during the Fall, Spring, and Summer semesters.
Be a U.S. citizen or eligible noncitizen.
Have no prior institutional balance or blocks.
Have transportation to off-campus worksites.
Complete required Dallas College professional development training hours.

Nice To Haves

Currently be enrolled as a student in good standing at the College and eligible for Federal Work-Study.
Strong interpersonal and communication skills and a commitment to excellent customer service.
Ability to follow verbal and written instructions accurately and efficiently.
Basic computer proficiency, including familiarity with common office software such as Microsoft Office Suite.
Ability to learn and adapt quickly to new technologies, systems, and departmental procedures.
Basic technology skills related to the work area and above-average knowledge of equipment and/or regulations in the assigned academic area.
Completion of coursework relevant to the department's function, such as Information Systems, Human Resources, Office Administration, or courses related to a specific major.
Ability to exercise judgment in routine tasks and select appropriate procedures.
Ability to work independently with minimal supervision on highly skilled tasks and collaboratively as part of a team.
Ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

Provide excellent customer service to students, faculty, staff, and campus visitors, serving as a welcoming first point of contact.
Support colleagues and contribute to a collaborative and productive work environment.
Attend the workplace regularly, arrive punctually, and follow the work schedule.
Complete required training and professional development.
Answer phones, greet visitors, provide general information, and direct inquiries appropriately.
Manage incoming and outgoing mail and small package deliveries.
Perform data entry, maintain records, and update databases accurately.
File, scan, and organize documents.
Schedule appointments and meetings and manage calendars as needed.
Prepare and proofread correspondence, reports, presentations, and other documents.
Assist with office supply inventory and ordering.
Support departmental events, workshops, and special projects.
Maintain the confidentiality of sensitive information.
Perform additional duties and responsibilities as assigned by the supervisor.