Administrative Support- Student Assistant (Student Life and Engagement) Mountain View-6

Dallas College•Mountain View, CA

1d•Onsite

About The Position

The Administrative Support Student Assistant provides clerical and administrative support to a college department, helping ensure efficient daily office operations while developing professional office skills in a supportive campus environment. The role is part of the Student Work Study Program and may focus on administrative, instructional, mentoring, or specialized support, depending on placement. Student assistants provide customer service to students, faculty, staff, and visitors; support colleagues; maintain punctual attendance; complete required training; and support the College’s mission, values, goals, and principles. They may also perform additional duties assigned by their supervisor. Administrative duties can include answering phones, greeting visitors, managing mail and deliveries, entering data, maintaining records and databases, filing and scanning documents, scheduling appointments and meetings, preparing and proofreading documents, tracking office supplies, supporting departmental events and projects, and protecting confidential information. Potential departments include Career Services, Advising and Counseling, Student Life, the Library, Financial Aid, Student Support Services, Success Coaching, and the Food Pantry or Basic Needs Office. The position is on-site. It is part-time with flexible hours, typically up to 19.5 hours per week, coordinated with the department supervisor and the student’s academic schedule.

Requirements

Be an undergraduate student awarded federal work-study funds in the financial aid package.
Meet Dallas College Satisfactory Academic Progress standards.
Be enrolled and certified in at least six credit hours (half-time) during the Fall, Spring, and Summer semesters.
Be a U.S. citizen or eligible noncitizen.
Have no prior institutional balance or blocks.
Have transportation to off-campus worksites.
Complete required Dallas College professional development training hours.

Nice To Haves

Currently be enrolled as a student in good standing at the College and eligible for Federal Work-Study.
Strong interpersonal and communication skills and a commitment to excellent customer service.
Ability to follow verbal and written instructions accurately and efficiently.
Basic computer proficiency, including familiarity with common office software such as Microsoft Office Suite.
Ability to learn and adapt quickly to new technologies, systems, and departmental procedures.
Basic technology skills related to the work area and above-average knowledge of equipment or regulations in the assigned academic area.
Relevant coursework related to the department’s function, such as Information Systems, Human Resources, Office Administration, or major-related courses.
Ability to exercise judgment in routine tasks and select appropriate procedures.
Ability to work independently with minimal supervision on highly skilled tasks and collaboratively as part of a team.
Ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

Provide excellent customer service to students, faculty, staff, and campus visitors as a welcoming first point of contact.
Support colleagues and contribute to a collaborative and productive work environment.
Attend work regularly and punctually and follow the assigned work schedule.
Complete required training and professional development.
Answer phones, greet visitors, provide general information, and direct inquiries appropriately.
Manage incoming and outgoing mail and small package deliveries.
Perform data entry, maintain records, and accurately update databases.
File, scan, and organize documents.
Schedule appointments and meetings and manage calendars as needed.
Prepare and proofread correspondence, reports, presentations, and other documents.
Assist with office supply inventory and ordering.
Support departmental events, workshops, and special projects.
Maintain confidentiality of sensitive information.
Support the mission, values, goals, and principles of the College.
Perform additional duties and responsibilities as assigned by the supervisor.