Administrative Support - Student Assistant (Career and Transfer)-6

Dallas College•Mountain View, CA

9d•Onsite

About The Position

The Student Assistant position provides administrative, instructional, mentoring, or specialized support while offering educational and career growth. The Administrative Support Student Assistant provides clerical and administrative support to a college department to help ensure efficient daily office operations. Student assistants may work in departments such as Career Services, Advising and Counseling, Student Life, the Library, Financial Aid, Student Support Services, Success Coaching, or the Food Pantry or Basic Needs Office. Student assistants provide customer service to students, faculty, staff, and campus visitors; support colleagues; maintain reliable attendance and punctuality; complete required training and professional development; support the College's mission and values; and perform other duties as assigned. Work is part-time, typically up to 19.5 hours per week, with flexible hours coordinated with the department supervisor and the student's academic schedule. All positions are considered on-site, though some positions may become eligible to apply for a hybrid arrangement after six months, subject to responsibilities, operational needs, supervisor approval, and College policy.

Requirements

Be an undergraduate student awarded federal work-study funds in the financial aid package.
Meet Dallas College Satisfactory Academic Progress standards.
Be enrolled and certified in at least six credit hours (half-time) during the Fall, Spring, and Summer semesters.
Be a U.S. citizen or eligible noncitizen.
Have no prior institutional balance or blocks.
Have transportation to off-campus worksites.
Complete required Dallas College professional development training hours.

Nice To Haves

Currently be enrolled as a student in good standing at the College and eligible for Federal Work-Study.
Strong interpersonal and communication skills and a commitment to excellent customer service.
Ability to follow verbal and written instructions accurately and efficiently.
Basic computer proficiency, including familiarity with common office software such as Microsoft Office Suite.
Ability to learn and adapt quickly to new technologies, systems, and departmental procedures.
Basic technology skills related to the work area and above-average knowledge of equipment and/or regulations in the assigned academic area.
Completion of coursework relevant to the department's function, such as Information Systems, Human Resources, Office Administration, or major-related courses.
Ability to exercise judgment when performing routine tasks and selecting appropriate procedures.
Ability to work independently with minimal supervision on highly skilled tasks and collaboratively as part of a team.
Ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

Provide excellent customer service to students, faculty, staff, and campus visitors, serving as a welcoming and helpful first point of contact.
Provide team support to colleagues and contribute to a collaborative and productive work environment.
Attend work regularly, report punctually, and follow the work schedule.
Complete required training and professional development sessions.
Support the mission, values, goals, and principles of the College.
Perform additional duties and responsibilities as assigned by the supervisor.
Answer phones, greet visitors, provide general information, and direct inquiries appropriately.
Manage incoming and outgoing mail and small package deliveries.
Perform data entry, maintain records, and accurately update databases.
Assist with filing, scanning, and organizing documents.
Schedule appointments and meetings and manage calendars as needed.
Prepare and proofread correspondence, reports, presentations, and other documents.
Assist with office supply inventory and ordering.
Support departmental events, workshops, and special projects.
Maintain confidentiality of sensitive information.