Adjuster Jobs

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About The Position

National General, part of The Allstate Corporation, is hiring a customer-focused Property Field Adjuster to support a designated territory. Candidates must live within or near Fort Morgan or Sterling, Colorado; McPherson or Salina, Kansas; Lincoln, Nebraska; Bemidji or Moorhead, Minnesota; or Cheyenne or Casper, Wyoming. The role investigates and manages moderate to complex residential property, farm, and ranch claims through on-site inspections and virtual claim handling. The adjuster investigates and confirms facts of loss, determines coverage and damages, creates comprehensive damage estimates, and adjusts and negotiates claims within their authority. The position calls for strong estimating skills, proficiency with Xactimate, independent work, and the ability to manage challenging situations while providing a positive customer experience. The adjuster may serve as a peer mentor and provide direction to more junior employees but has no supervisory duties. The compensation range depends on the applicable Field Property Adjuster level: Cons I, $53,500–$77,800; Cons II, $56,000–$82,500; Sr Cons I, $65,600–$98,200; or Sr Cons II, $65,600–$98,200. Compensation depends on experience and qualifications and may include incentive pay. A $1,000 licensing sign-on bonus may be available to eligible candidates with applicable active licenses; current employees and people who previously worked for Allstate or its family of companies are ineligible. Allstate provides a technology setup that includes a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home receive a monthly connectivity reimbursement. Home workers must have a dedicated, private workspace, appropriate desk and seating, and reliable internet with minimum speeds of 50 MB download and 5 MB upload. Candidates must be authorized to work in the United States; the company does not sponsor work visas.

Requirements

  • Strong estimating skills.
  • Proficiency with Xactimate.
  • Ability to manage challenging situations while delivering an exceptional customer experience.
  • Ability to work independently.
  • Residence within or near one of the listed service areas: Fort Morgan or Sterling, CO; McPherson or Salina, KS; Lincoln, NE; Bemidji or Moorhead, MN; or Cheyenne or Casper, WY.
  • Authorization to work in the United States; visa sponsorship is not provided.
  • For remote work, a dedicated private workspace, appropriate desk and seating, and reliable internet of at least 50 MB download and 5 MB upload.

Nice To Haves

  • Experience handling agricultural, farm, and ranch claims is highly preferred.
  • Applicable active licenses may qualify the candidate for a $1,000 licensing sign-on bonus, including a Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.

Responsibilities

  • Investigate and confirm facts of loss for complex homeowner claims and manage moderate to complex residential property, farm, and ranch claims.
  • Conduct on-site inspections and handle claims virtually.
  • Determine coverage and damages, and adjust claims within authority limits.
  • Create comprehensive damage estimates for complex first-party homeowner losses of all severities.
  • Build and maintain relationships with internal and external customers.
  • Interpret regulatory compliance requirements and fair claims practices.
  • Negotiate settlements, make settlement payments, and document activities in complex claim files.
  • Apply policy knowledge to interpret company policy types and assist leadership with formal and ad hoc training.
  • Recommend process improvements.
  • Serve as a peer mentor and may provide direction to more junior employees.

Benefits

  • Eligible work-from-home employees receive a monthly connectivity reimbursement to help offset internet costs.
  • Potential $1,000 licensing sign-on bonus for eligible candidates with applicable active licenses; exclusions apply.

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