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Transportation Adjuster- Bilingual

Davies•Home, WV
•$70,000 - $90,000•Remote

About The Position

Davies North America is seeking a bilingual Transportation Claims Adjuster to investigate, evaluate, negotiate, and resolve personal auto and commercial transportation-related claims in accordance with company guidelines and regulatory requirements. Claims may include Collision, Cargo, Property Damage, Bodily Injury, and other Commercial Liability exposures arising from transportation operations. The role handles claims of increasing complexity depending on level and collaborates with clients, insureds, attorneys, medical providers, and other stakeholders to ensure timely and accurate resolution. The position is permanent, full-time, and based in the United States as a home-based role. The listed annual compensation range is $70,000–$90,000. The role reports to Kenneth Krause.

Requirements

  • Read and write Spanish; the role is bilingual.
  • Litigation experience is required.
  • Hold a valid Texas all-lines license.
  • Have superior report-writing skills.
  • Have strong time-management skills and communicate effectively.
  • Be able to work in a fast-paced environment.
  • Have above-average computer skills.
  • Be a team player.

Nice To Haves

  • At least five years of commercial transportation experience is preferred.
  • Florida, New Mexico, and other adjuster licenses are a plus.

Responsibilities

  • Provide excellent customer service.
  • Analyze and apply coverage to routine and complex claims.
  • Adjudicate claims in an expeditious and professional manner.
  • Set and maintain claim diaries.
  • Complete client reporting in a timely manner.
  • Control loss adjustment expenses and recommend and manage reserves.
  • Document correspondence, reports, discussions, and decisions in the claims system.
  • Notify management of situations that may affect the underlying claim.
  • Maintain regular and dependable attendance and be available to perform responsibilities during established work hours.
  • Perform other tasks or responsibilities as assigned.

Benefits

  • Medical insurance plans
  • Dental insurance plans
  • Vision insurance plans
  • 401(k) plan with employer matching
  • Discretionary Time Off for exempt employees
  • Paid Time Off for non-exempt employees
  • Paid holidays
  • Life insurance
  • Short-term disability coverage
  • Long-term disability coverage
  • Paid sick leave, paid family leave, paid parental leave, and other mandated benefits where required by applicable law

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