Claims Adjuster I

U-Haul•Phoenix, AZ
•Onsite

About The Position

Repwest Insurance is seeking a Claims Adjuster to handle truck, trailer, and storage property damage claims. This full-time, fully onsite position is based at U-Haul’s corporate campus in Phoenix, Arizona. The adjuster investigates, evaluates, negotiates, and resolves property damage claims while providing customer service throughout the claims process. The position requires working onsite Monday through Friday for at least eight hours per day. Applicants must be legally authorized to work in the United States without employer sponsorship.

Requirements

  • High school diploma or equivalent.
  • Ability to obtain an Arizona Adjuster License within 30 days of employment.
  • Basic computer proficiency, including Microsoft Office applications.
  • Ability to work onsite in Phoenix, Arizona, Monday through Friday, for a minimum of eight hours per day.
  • Legally authorized to work without requiring employer sponsorship.

Nice To Haves

  • Detail-oriented, analytical, and customer-focused approach.
  • Strong communication and negotiation skills.
  • Ability to investigate claims thoroughly, make sound decisions, manage multiple priorities, and maintain accurate documentation.

Responsibilities

  • Investigate claims to determine coverage, liability, and claim validity.
  • Assess damages and evaluate claim values to support fair and timely settlements.
  • Negotiate settlements with customers, vendors, and other involved parties.
  • Meet company productivity and quality standards.
  • Accurately document claim activities and resolve claims in a timely manner.
  • Provide customer service throughout the claims process.

Benefits

  • Medical insurance
  • Prescription drug plans
  • Dental and vision plan with hearing care discounts
  • Onsite medical clinic for team members and eligible family members
  • Indoor fitness gym at the Midtown Phoenix campus
  • Get Fit Gym Reimbursement Program
  • Registered Dietitian Program
  • WeightWatchers
  • CVS Virtual Care
  • U-Haul Kids Program
  • 24-Hour Nurse Line
  • Wellness Program with HealthierYou initiatives and challenges
  • Mindset App Reimbursement
  • Pet insurance and wellness plans
  • Career stability
  • Opportunities for advancement
  • On-the-job training
  • Tuition Reimbursement Program
  • Free online personal and professional development courses at U-Haul University
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • Company-paid life insurance
  • Voluntary life insurance options
  • Short-Term and Long-Term Disability
  • Critical Illness, Accident, and Hospital Indemnity plans
  • Business and business travel insurance
  • MetLaw Legal Program
  • MetLife Auto & Home Insurance
  • LifeLock Identity Theft Protection
  • Dave Ramsey’s SmartDollar Financial Wellness Program
  • U-Haul Federal Credit Union
  • Paid holidays, vacation, and sick time
  • YouMatter Employee Assistance Program (EAP)
  • Discounts on cell phone plans, hotels, computers, vehicles, and more
  • Community involvement and volunteer opportunities
  • U-Haul Mothers Program paid maternity leave
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