Property Claim Technical Field Adjuster II
About The Position
AmTrust Financial Services is seeking a Property Claim Technical Field Adjuster to investigate, evaluate, and estimate damage for commercial property insurance claims. The role handles mid- to high-complexity and/or high-severity claims, physically inspecting damage at businesses and determining appropriate settlements. Common losses include interior water damage, partial or total fires, vehicle impacts, hurricanes, tornadoes, and hail. The position is associated with the White Plains, New York; Paterson, New Jersey; Philadelphia, Pennsylvania; Oakland, California; and Sacramento, California areas, and is described as hybrid. The adjuster may work remotely and independently and must participate in the Catastrophe Response Program, which can involve extended deployments outside the assigned territory. The role requires interpreting policy forms, identifying applicable coverage and limitations, setting and managing reserves and expenses, communicating with claim stakeholders, and complying with statutory and regulatory fair claims practices. The position may involve physically demanding inspections, including carrying and setting up a ladder, climbing, walking on roofs, and entering tight spaces.
Requirements
- At least 5 years of experience handling commercial field property claims involving complexity and/or severity.
- Proficient knowledge of property estimating software and ability to independently prepare damage estimates exceeding $100,000.
- Ability to obtain adjuster licenses as needed.
- Ability to work remotely and independently.
- Valid driver's license.
- Reliable automobile.
- Bachelor's degree or equivalent experience.
- Ability to access and inspect all areas of a structure; the work may require carrying and setting up a ladder, climbing a ladder, walking on roofs, and entering tight spaces.
- Ability to participate in catastrophe-response deployments away from the assigned territory for extended periods.
Nice To Haves
- Advanced knowledge of the Xactimate estimating system.
- Prior experience adjusting property claims using virtual technologies.
- Currently hold one or more P&C adjuster licenses.
- Ability to adapt easily to new or changing situations, requirements, or priorities.
Responsibilities
- Handle commercial property claims with mid- to high levels of complexity and/or severity under minimal supervision.
- Physically inspect, document, and estimate damage to businesses that have suffered a loss.
- Use Xactimate estimating software to determine settlement amounts and validate third-party estimates and invoices.
- Interpret policy forms and establish applicable coverages, conditions, and limitations based on the facts of a loss.
- Establish accurate and timely indemnity and expense reserves, and control and manage claim-related expenses.
- Communicate with agents, insureds, claimants, and company personnel, keeping them appropriately informed.
- Discuss possible coverage issues with a supervisor and draft coverage positions as applicable.
- Recognize when claims should be referred to Special Investigations, Subrogation, and/or Complex Claim Units.
- Adhere to statutory and regulatory fair claims practices.
- Participate in the Catastrophe Response Program, including deployments outside the assigned territory as needed.
- Perform other functional duties as requested or required.
Benefits
- Medical and dental plans.
- Life insurance, including coverage for eligible spouses and children.
- Health care flexible spending account.
- Dependent care benefits.
- 401(k) savings plan.
- Paid time off.
- Competitive compensation package.
- Career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
