Claims Adjuster - Join Our Claims Academy!
About The Position
Cottingham & Butler is hiring Claims Adjusters for its Claims Academy in West Des Moines or Dubuque, Iowa. The in-office role is designed for people beginning a career in insurance claims; no prior claims experience is required. The academy provides hands-on training, mentorship, and support from experienced adjusters and trainers. Participants learn insurance and claims principles and progress toward independently managing client claims. Claims Adjusters guide individuals through the claims process and manage claims from start to finish. They build relationships and serve as the primary point of contact, primarily communicating by phone and email. The role involves investigating claims, reviewing information, communicating with relevant parties, determining coverage and outcomes, negotiating resolutions, and managing multiple cases in an organized and timely manner.
Requirements
- Prior experience in an office or customer service setting.
- Strong problem-solving skills.
- Excellent communication and negotiation skills.
- Ability to manage multiple tasks and stay on track.
Responsibilities
- Investigate claims.
- Gather and review key information.
- Communicate with claimants, service providers, employers, and attorneys.
- Make decisions about coverage and claim outcomes.
- Negotiate and resolve claims.
- Manage multiple cases in an organized, timely manner.
- Guide individuals through the claims process and serve as their main point of contact.
Benefits
- Medical, dental, and vision insurance.
- Flexible spending account or health savings account.
- 401(k) with company match.
- Profit-sharing/defined contribution plan, with a one-year waiting period.
- Paid time off and paid holidays.
- Company-paid short-term and long-term disability.
- Maternity and parental leave.
- Subsidized parking.
- Company-paid term life and accidental death insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
