About The Position

The Claims Adjuster analyzes general liability and bodily injury claims on behalf of clients to determine benefits due. The role ensures claims are continually adjudicated in accordance with service expectations, industry best practices, and specific client service requirements. This is a remote role requiring a home-state license and knowledge of all state jurisdictions. The position involves investigating claims, developing action plans, assessing exposure, negotiating settlements within designated authority, communicating claim activity to claimants and clients, and reporting claims to excess carriers. The role also responds professionally and promptly to requests for direction. The position requires a high school diploma or GED and four years of claims management experience, or an equivalent combination of education and experience. A bachelor's degree and applicable professional certification are preferred. The posted starting pay range is $51,000–$72,500.

Requirements

  • High school diploma or GED.
  • Four years of claims management experience or an equivalent combination of education and experience.
  • Home-state license required.
  • Knowledge of all state jurisdictions.

Nice To Haves

  • Bachelor's degree from an accredited college or university.
  • Professional certification applicable to the line of business.

Responsibilities

  • Analyze and process claims using well-developed action plans to reach appropriate and timely resolutions.
  • Investigate and gather information to determine claim exposure.
  • Negotiate claim settlements within designated authority.
  • Communicate claim activity and processing with claimants and clients.
  • Report claims to the excess carrier and respond to requests for direction professionally and promptly.
  • Ensure ongoing claim adjudication meets service expectations, industry best practices, and client-specific requirements.

Benefits

  • Flexible work schedule.
  • Referral incentive program.
  • Career development and promotional growth opportunities.
  • Medical, dental, and vision coverage.
  • 401(k) plan with matching.
  • Paid time off (PTO).
  • Disability insurance.
  • Life insurance.
  • Employee assistance program.
  • Flexible spending account or health savings account.
  • Additional voluntary benefits.
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