Liability Claims Adjuster | Jurisdiction: All States (Hybrid)
About The Position
Analyze claims on behalf of clients to determine benefits due, while ensuring ongoing adjudication meets service expectations, industry best practices, and client service requirements. The role investigates claims, gathers information to determine exposure, develops action plans to reach timely resolutions, negotiates settlements within designated authority, communicates claim activity with claimants and clients, and reports claims to excess carriers while responding to their requests for direction. The position follows a hybrid schedule with an office in West Des Moines, Iowa, and covers all states.
Requirements
- High school diploma or GED required.
- Two years of claims management experience or an equivalent combination of education and experience required.
- Knowledge of all state jurisdictions.
Nice To Haves
- Bachelor’s degree from an accredited college or university preferred.
- Professional certification applicable to the line of business preferred.
Responsibilities
- Analyze and process claims through action plans to achieve appropriate and timely resolution.
- Investigate claims and gather information to determine claim exposure.
- Negotiate claim settlements within designated authority.
- Communicate claim activity and processing with claimants and clients.
- Report claims to excess carriers and respond professionally and promptly to requests for direction.
Benefits
- Flexible work schedule.
- Referral incentive program.
- Opportunity to work in an agile environment.
- Career development and promotional growth opportunities.
- Medical, dental, and vision benefits available on day one.
- 401(k) and matching.
- Paid time off (PTO).
- Disability and life insurance.
- Employee assistance program.
- Flexible spending account or health savings account.
- Additional voluntary benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
