Senior Liability Claims Adjuster

Canal Insurance Company•Greenville, SC

7d•Hybrid

About The Position

The Senior Liability Claims Adjuster analyzes and adjusts litigated moderate-to-severe commercial claims. The role handles significant-exposure cases, including potential excess-exposure matters, on an inside basis and manages claims through investigation, evaluation, negotiation, documentation, and resolution within the adjuster’s authority. It also manages litigation budgets and strategies with defense attorneys and represents the Company at mediations and trials. The adjuster verifies coverage, collaborates with Claims Legal on complex coverage issues, and drafts reservation of rights and coverage declination letters. The role directs field investigations when appropriate, establishes and maintains reserves, communicates with management, and may serve as a team resource or train new employees. Approximately 10% travel is required for mediations and trials; periodic work outside standard business hours or on weekends may be required.

Requirements

Bachelor’s degree or commensurate experience required.
At least seven years of adjuster experience handling bodily injury claims with a bachelor’s degree, or 10 years of claims-handling experience.
Adjuster licensing required.
Commercial auto claims experience required.
Advanced knowledge and understanding of insurance and tort law, litigation, and terminology as they relate to insurance operations.
Advanced knowledge of medical terminology and procedures required.
Experience litigating claims and working with inside and outside panel counsel required.
Experience adjusting claims involving moderate-to-severe injury required.
Intermediate computer skills, including word processing, spreadsheets, databases, Internet, and e-mail, required.
Approximately 10% travel for mediations and trial attendance is required.
Periodic work outside standard business hours or on weekends may be required.

Nice To Haves

Professional insurance designation preferred.
Training, working team lead, or informal leadership experience preferred.
Experience adjusting transportation (trucking) liability claims preferred.
Advanced knowledge of insurance coverage preferred.

Responsibilities

Verify coverage as new losses are received.
Collaborate with Claims Legal on complex coverage issues and draft reservation of rights and coverage declination letters.
Adjust significant-exposure cases, including potential excess-exposure cases, on an inside basis by investigating, evaluating, negotiating, documenting, and validating them to conclusion within authority level.
Manage litigation budgets and strategies with attorneys assigned to defend the insured, and attend mediations and trials as a Company representative.
Direct investigations using independent adjusters and attorneys in the field when appropriate.
Establish and maintain adequate reserves and communicate with management when appropriate.
Serve as a resource for team questions and/or train new employees as assigned by management.
Perform other duties as assigned by management.