Senior Auto & General Liability Claims Adjuster

Amerisure Mutual Insurance•Phoenix, AZ

6d•Hybrid

About The Position

Amerisure is recruiting a Senior Commercial Auto & General Liability Adjuster to investigate and analyze medium-complexity or medium-severity claims, including litigated files, and bring them to appropriate resolution. The role handles claims involving risk transfer, subcontractors, and general contractors, and builds relationships with agents, policyholders, employees, and other stakeholders. The position is hybrid, with onsite work two days per week.

Requirements

Bachelor’s degree or an equivalent combination of education and experience.
At least 3 years of experience handling general liability and/or bodily injury claims of medium complexity or severity.
Ability to obtain appropriate state licensing as required.
Proficiency with computers, including Microsoft Office Suite.
Demonstrated ability to build positive relationships and partnerships within a department, across the organization, and with external customers.
Strong analytical skills and attention to detail.
Excellent verbal and written communication skills, with the ability to interact with internal and external customers.
Ability to travel overnight up to 10%.
Ability to travel daily between locations.

Nice To Haves

AIC or SCLA certification preferred.
Experience handling claims involving risk transfer, subcontractors, and general contractors.

Responsibilities

Collaborate and communicate with agents, policyholders, and internal stakeholders regarding claims and the book of business.
Investigate losses, identify coverage, evaluate liability and damages, and review and analyze documents and legal pleadings.
Develop proactive action plans, evaluate damages in a timely manner, negotiate with other parties, and settle claims in accordance with guidelines.
Establish and maintain appropriate reserves that accurately reflect each claim’s financial exposure.
Determine the need for external resources, engage them as appropriate, and monitor and control costs.
Work with internal partners on contractual indemnification and additional insured coverage issues.
Collaborate with counsel to manage litigated claims.
Review and interpret commercial insurance policies and communicate coverage issues verbally and in writing.