Account Manager
CCS Facility Services • Albuquerque, NE6d • Onsite
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Account Manager
CCS Facility Services•Albuquerque, NE
•Onsite
About The Position
CCS Facility Services is one of the largest building service contractors in the United States, providing expert janitorial and facility engineering services to thousands of commercial businesses with a deep bench of experienced cleaning and engineering professionals. Guided by a Service Heart we are a company Built to Serve with a passion to exceed our customer’s expectations. CCS Facility Services is one of the largest building service contractors in the United States, providing expert janitorial and facility engineering services to thousands of commercial businesses with a deep bench of experienced cleaning and engineering professionals. Guided by a Service Heart we are a company Built to Serve with a passion to exceed our customer’s expectations. Do you pride yourself in delivering customer service excellence? Do you have a passion for building meaningful connections and driving business growth? Then CCS wants to talk to you! We are looking for a driven and enthusiastic Account Manager that is ready to take their customer service and upselling skills to the next level!
Requirements
- Excellent communication and interpersonal skills to effectively engage with clients and employees.
- Strong problem-solving abilities to address issues promptly and proactively.
- A passion for delivering exceptional customer service.
- Proficiency in computer skills, particularly in Word and Excel.
- Ability to multitask effectively in a fast-paced environment.
Nice To Haves
- Bilingual proficiency in Spanish is preferred.
Responsibilities
- Regularly visit customer sites to meet with clients, inspect service quality, and address any concerns or issues promptly.
- Maintain and strengthen relationships with current clients to ensure satisfaction and loyalty.
- Promote the company culture and values among field employees, providing guidance and leadership to ensure consistent service delivery.
- Establish and maintain effective communication channels with both clients and employees, ensuring transparency and clarity in all interactions.
- Coach, guide, and develop field personnel to enhance their skills and performance.
Benefits
- Competitive salary and benefits package.
- Opportunities for professional development and advancement.
- Dynamic and collaborative work environment.
- Health and wellness programs.
- Be a part of a growing company’s success.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Job Search Resources
Career Resources
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