Global Account Manager

Shell•San Diego, CA
•$149,000 - $223,000

About The Position

Shell is seeking a Global Account Manager to join its team in San Diego, California. The role represents the Global Key Account team in Shell’s San Diego offices, coordinates West Coast-headquartered key accounts, and serves as the West of the USA focal point for opportunities across other global key accounts. Shell Energy’s Global Key Accounts organization manages relationships with strategic global accounts across Shell Energy. These customers represent opportunities to deliver more value with fewer emissions and include businesses in sectors such as data centers, telecommunications, steel, and cement. Their energy needs are primarily in gas and power, with some accounts also interacting with Shell’s wider portfolio as customers and suppliers. The organization coordinates relationships and account strategies across Shell to present a united approach. The Global Account Manager partners with regional teams and Shell businesses across geographies to develop account relationships, identify opportunities, coordinate global deal teams, and ensure consistent customer strategies. The position requires approximately 10–20% travel based on business needs.

Requirements

  • Must have legal authorization to work in the United States on a full-time basis for an employer other than the current employer.
  • Bachelor’s degree.
  • At least 10 years of professional experience, including 5 years of key account management experience.
  • In-depth understanding of and experience in US energy markets.
  • Strong track record managing complex stakeholders and relationships with senior external stakeholders.
  • Evidence of creating and executing key account strategies and delivering value in complex situations involving challenging decisions, preferably across different regions.
  • Excellent internal and external stakeholder management skills, with the ability to influence at all levels with or without formal authority.
  • Willingness to travel approximately 10–20% of the time based on business needs.

Nice To Haves

  • Key account management experience preferably within the gas and power sector.
  • Broader understanding of other typical oil and gas downstream businesses.
  • Creativity, organization, out-of-the-box ideas, and discipline to execute activities that generate Shell’s value differential.

Responsibilities

  • Partner with local Shell Energy Origination and B2B teams in San Diego, serving as the key link supporting regional growth across Global Key Accounts and relevant business development activities.
  • Manage assigned global accounts and act as the West focal point for opportunities across other global key accounts.
  • Develop, nurture, and grow relationships with key accounts to identify new opportunities and support existing Shell business.
  • Coordinate activities with deal teams working on opportunities globally and ensure an aligned customer strategy for multinational companies.
  • Work with local origination teams to identify potential new accounts and support relationship development and new business opportunities.
  • Collaborate with Shell businesses across multiple lines and geographies to create cohesive account strategies that leverage Shell’s global footprint and product portfolio.

Benefits

  • Medical, dental, and vision coverage.
  • Life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs.
  • Company pension plan and 401(k) plan.
  • Up to 6 weeks of paid vacation time and up to 11 paid holidays.
  • Paid parental leave: 16 weeks for birthing parents and 8 weeks for non-birthing parents.
  • Short-term disability leave for up to 26 weeks at 100% or 50% of base pay, and Long-Term Disability insurance.
  • Financial reimbursement for adoption, wellness, education, and personal learning expenses.
  • Some roles are eligible for discretionary long-term incentives.
  • Flexible working hours and the possibility of remote or mobile working.
  • Competitive starting salary and annual performance-related salary increase.
  • Training and development programs.
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