Account Manager Jobs

About The Position

Requirements

• Experience in a professional position such as sales, consulting, or a similar field.
• Self-motivated and able to work with minimal supervision and communicate task-completion progress.
• Able to work with tight deadlines, competing or changing priorities, and occasional multiple interruptions.
• Proficient in Microsoft Office products.
• High school graduate or equivalent.
• If applicable, meet DOT qualification requirements and comply with applicable federal, state, and local transportation regulations.
• Must be authorized to work in the country where the position is located without employer sponsorship or support.
• Successful hires must pass pre-employment checks.

Nice To Haves

• Knowledge of or experience in energy efficiency.
• Technical trade experience.

Responsibilities

• Develop a comprehensive understanding of the business customer base.
• Educate customers and their trade allies or contractors and raise awareness of and participation in energy-efficiency rebate programs.
• Develop outreach tactics to identify and engage various commercial customer segments.
• Build a commercial customer pipeline and guide projects through to completion.
• Serve as a liaison between customers and contractors to enhance program satisfaction.
• Integrate program offerings into customer operations to improve customer service and satisfaction.
• Identify and schedule event participation, coordination, and program presentations.
• Communicate improvement barriers and critical information to the Senior Market Outreach Manager to support continuous improvement of operations.
• Use a CRM daily.
• Prepare monthly activity reports and track progress toward program goals.
• Travel in state in the Lower East side of Michigan for Efficiency United 50–75% of the time.

Benefits

• Medical, dental, and vision insurance.
• Company-paid health care concierge service.
• 401(k) with company match.
• Paid vacation, sick, personal, and parental leave time.
• Paid volunteer time.
• Employee Recognition Program, with points redeemable for gift cards.
• Employee Assistance Program.
• Access to on-demand training courses.