Entry-level Account Manager (recent college graduates welcome!)

TransPerfect•New York City, NY

2d•Onsite

About The Position

TransPerfect Legal (TL) is an industry leader in multilingual legal support services, providing solutions including court reporting, e-discovery, virtual data rooms, translation, and interpretation. The Account Manager develops new business relationships and serves as the first level of support for existing clients. The position involves prospecting, sales, negotiation, client education, coordination with production teams, and ongoing customer satisfaction follow-up. The role is based on-site in New York City and is listed as full-time and permanent.

Requirements

1–4 years of sales experience.
Minimum bachelor's degree or equivalent.
Excellent written and verbal English communication skills.
Excellent problem-solving and analytical skills.
Strong interpersonal skills.
Effective time management.

Nice To Haves

Experience in or selling to law firms and legal clients is strongly preferred.

Responsibilities

Cold call prospective clients.
Research prospective clients using methods such as internet research, trade show lists, referrals, directories, and personal investigation.
Create accurate spreadsheets of prospective client information, including names, titles, phone numbers, and addresses.
Generate daily mailings to prospective clients using accurate, updated spreadsheets.
Develop creative solutions to improve new business development strategies.
Negotiate rates and deadlines with current and prospective clients.
Educate current and prospective clients on the sales process, TransPerfect rates, turnaround-time justification, and competitor information.
Work closely with production to ensure projects are handled appropriately and meet quality standards.
Follow up with clients to ensure satisfaction with delivery, quality, and customer service.
Research relevant market industries and develop knowledge of industry leaders, current events, and other pertinent information.
Perform other special projects or duties as assigned.