Account Manager (recent college graduates welcome!)

TransPerfect•New York, NY

About The Position

TransPerfect Legal (TL), a division of TransPerfect, provides multilingual legal support services, including court reporting, e-discovery, virtual data rooms, translation, and interpretation. The Account Manager develops new business relationships and serves as the first level of support for existing clients. The role involves prospecting, client education, negotiating rates and deadlines, coordinating with production, and maintaining client satisfaction. Recent college graduates are welcome.

Requirements

1–4 years of sales experience.
Minimum bachelor's degree or equivalent.
Excellent written and verbal English communication skills.
Excellent problem-solving and analytical skills.
Strong interpersonal skills.
Effective time management.

Nice To Haves

Experience in or selling to law firms and legal clients is strongly preferred.

Responsibilities

Cold call prospective clients.
Research prospective clients using methods such as internet research, trade show lists, referrals, directories, and personal investigation.
Create accurate spreadsheets of prospective client information, including names, titles, phone numbers, and addresses.
Generate daily mailings to prospective clients using updated and accurate spreadsheets.
Develop creative solutions to improve new business development strategies.
Negotiate rates and deadlines with current and prospective clients.
Educate current and prospective clients about the sales process, TransPerfect rates, turnaround-time justifications, and competitor information.
Work with production to ensure projects are handled appropriately and meet quality expectations.
Follow up with clients to ensure satisfaction with delivery, quality, and customer service.
Research and develop knowledge of relevant markets, including industry leaders and current events.
Perform other special projects or duties as assigned.