Strategic Account Manager - Staples Promotional Products

Staples Canada•Framingham, MA

About The Position

Staples Promotional Products is seeking a Strategic Account Manager to own and develop strategic corporate relationships with clients, subsidiaries, and partners. The role focuses on growing sales and margins across assigned accounts and all Staples Promotional Products lines of business, while identifying incremental revenue opportunities with other lines of business. The Strategic Account Manager conducts stakeholder meetings and presentations, coordinates internal support teams, manages sales budgets and margin attainment, and ensures customer needs and brand direction are understood and addressed. The position also involves negotiating contract extensions, monitoring contract terms, traveling to key locations, and leading strategic discussions during client business reviews. The role reports to the Field Sales Director.

Requirements

At least 4 years of experience profitably selling B2B programs to C-level contacts within corporate America.
Ability to lead and coordinate with internal support teams.
Strong selling skills.
Strong communication, presentation, and interpersonal skills.
Strong relationship-building skills.
Strong time-management and organizational skills.
Ability to develop and maintain strategic plans to grow sales and margin within assigned clients.

Nice To Haves

Bachelor's degree.
Experience in the promotional product industry.

Responsibilities

Manage and own strategic corporate relationships between clients, subsidiaries, partners, and Staples Promotional Products.
Develop strategic plans to grow sales and margin within assigned clients across all Staples Promotional Products lines of business.
Work with other lines of business to introduce and drive incremental revenue opportunities.
Conduct meetings and presentations with key account stakeholders to drive sales and ensure an excellent customer experience.
Provide direction and leadership to internal departments supporting customers, including SPO, Merchandising, and Customer Service.
Manage sales budgets and attain margin goals.
Negotiate contract extensions and ensure all contract terms are adhered to.
Understand, communicate, and interpret brand direction for all account team members.
Travel to key locations to promote the full range of services.
Schedule and manage Client Business Reviews and lead strategic discussions during reviews.