Promotional Products Coordinator

Impact Solutions•Lansing, MI

21h•Onsite

About The Position

Impact Solutions is seeking a Promotional Products Coordinator to work with the sales team to research and source promotional products, develop recommendations, coordinate projects, and collaborate with vendors. The role supports clients in finding products that bring their brands to life and align with their goals, branding initiatives, event themes, and budgets. The position is based on-site at the company’s Lansing, Michigan office, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. and a one-hour unpaid lunch. The coordinator researches creative, innovative, and cost-effective product options using ASI, ESP, and supplier networks, and stays informed about industry trends and supplier offerings. The role also develops presentations and proposals, coordinates product samples and project timelines, maintains documentation and supplier information, and communicates with vendors about product specifications, pricing, availability, and production schedules. Additional support includes promotional product websites and marketing initiatives, product catalogs and sample inventory, and collaboration with sales and operations to support customer service and project outcomes.

Requirements

High school diploma or equivalent required.
Strong organizational skills and the ability to prioritize multiple projects and deadlines.
Strong written and verbal communication skills.
Exceptional attention to detail and commitment to accuracy and follow-through.
Proficiency in Microsoft Office, Microsoft Teams, and web-based applications.
Ability and willingness to learn ASI, ESP, and supplier-specific platforms.
Creative thinking and resourcefulness in researching products and developing solutions.
Strong problem-solving abilities and a customer-focused approach.

Nice To Haves

Associate degree in Business, Marketing, Communications, or a related field; equivalent experience will be considered.
Previous experience in promotional products, marketing, customer service, sales support, purchasing, or project coordination.
Positive attitude and enjoyment of working as part of a supportive team.
Curiosity and creativity, with an interest in discovering new products and trends.
Initiative, organization, and ability to follow projects through to completion.
Comfort balancing independent work with team collaboration and managing changing priorities.
Dependability, adaptability, and pride in helping others succeed and delivering exceptional service.

Responsibilities

Research promotional products that align with client goals, branding initiatives, event themes, and budgets.
Identify creative, innovative, and cost-effective product solutions.
Use ASI, ESP, and supplier networks to explore product options and source merchandise.
Stay informed about industry trends, emerging products, and supplier offerings.
Develop product presentations, recommendations, and research proposals to support the sales team.
Coordinate product samples, including requests, orders, shipments, returns, and related expenses.
Monitor project timelines, track progress, and communicate updates to help ensure deadlines are met.
Maintain accurate project documentation, research records, and supplier information.
Communicate with vendors to obtain product specifications, pricing, availability, and production timelines.
Build and maintain supplier relationships and collaborate with vendors to resolve questions and keep projects moving forward.
Assist with promotional product websites, online tools, and marketing initiatives.
Organize and maintain product catalogs, displays, and sample inventory.
Partner with sales and operations teams to provide customer service and support project outcomes.