Logistics & Products Coordinator

EmeryAllen•Mount Pleasant, SC

8d•$55,000 - $60,000•Onsite

About The Position

EmeryAllen, LLC is seeking an on-site Logistics & Products Coordinator for its Mount Pleasant facility. The role supports operations across logistics, inventory control, product management, and returns. It assists with purchasing, shipping, receiving, and maintaining accurate inventory records while coordinating with vendors, carriers, and customers to support timely delivery. The coordinator supports product and sample purchasing, shipping schedules and carrier coordination, receiving entries in QuickBooks, customer sample tracking, inventory reporting, and sample-area organization. The position also oversees the return goods authorization process, including returns, replacements, credits, product testing, records, and supplier communication. Product management duties include maintaining product SKUs, UPCs, and barcodes; supporting new product introductions and custom orders; conducting product testing; assisting with supplier quality control; and helping prepare for trade shows.

Requirements

High school diploma or equivalent.
At least 2 years of experience in an operations coordinator or administrative support role.
Strong organizational and time-management skills, including the ability to manage multiple priorities.
Excellent attention to detail and accuracy in data tracking and inventory control.
Strong written and verbal communication skills for internal and supplier coordination.
Proactive problem-solving abilities, particularly in managing supply-chain disruptions or quality issues.
Basic understanding of product costing and pricing strategies.
Basic Excel proficiency.
Proficiency with business and project-management tools such as Microsoft Office, Monday.com, and QuickBooks.
Experience with QuickBooks and ShipStation.
Experience working in a Mac environment.

Nice To Haves

Bachelor’s degree in Business, Supply Chain Management, Operations, or a related field.
At least 1 year of experience in logistics.

Responsibilities

Assist with purchasing products and samples from EmeryAllen vendors.
Support the creation of weekly shipping schedules.
Coordinate with shipping carriers and logistics providers to arrange timely product deliveries to EmeryAllen and its customers.
Provide support and guidance regarding USPS, FedEx, UPS, and DHL as shipping needs arise.
Maintain working knowledge of ShipStation and explore its functions to troubleshoot and resolve company-related issues.
Schedule meetings with carrier representatives as needed.
Accurately enter received products into QuickBooks.
Manage the customer sample process with the Logistics Manager and Sales Manager.
Order samples from suppliers, track progress, arrange shipment, and communicate sample status to customers.
Create and manage a system giving the CEO, Logistics Manager, and Sales Manager visibility into customer sample status.
Run inventory reports and prepare updates for weekly Leadership Team Meetings.
Maintain clean, organized, and operationally efficient sample areas and create supporting systems.
Track updates to HTS codes, tariffs, and global events that may affect products or shipments.
Oversee the full RGA process, including returns, replacements, credits, and supplier communication for defective or returned products.
Test, evaluate, and track product patterns and report findings and resolutions to the Logistics Manager, CEO, and suppliers.
Maintain organized RGA operations, reporting, records, and workspace efficiency.
Create and maintain UPCs and barcodes for products.
Set up and manage SKUs in QuickBooks.
Support new product introductions through sample retrieval, product testing, vendor communication, ordering, team coordination, ERP setup, and barcode/UPC creation.
Test products using a photometric sphere, goniometer, and other specialized equipment to verify specifications and performance.
Manage special and custom orders from initial inquiry through customer delivery.
Assist the Manager in coordinating product quality control with suppliers for EmeryAllen’s Leadership Team and suppliers.
Assist the Sales team with trade show preparation, including pulling materials and scheduling crate shipments.