Account Manager

CLEAResult • East Lansing, MI

3d

About The Position

CLEAResult is seeking an Account Manager to support the Efficiency United program in Michigan. The role is part of a program delivery team implementing commercial energy-efficiency utility rebate programs. The Account Manager engages directly with participating business customers and their trade allies and contractors, builds relationships, and applies technical knowledge to support program participation and delivery. The successful candidate will collaborate with the program team to meet client goals and help integrate program offerings into customer operations. The successful candidate will be located in Dowagiac, Michigan, or close to the area, and will travel in state in the Lower East side of Michigan for Efficiency United 50–75% of the time.

The position requires experience in a professional role such as sales or consulting, self-motivation, communication, the ability to manage competing priorities and deadlines, and proficiency in Microsoft Office. Energy-efficiency knowledge or experience is preferred. Technical trade experience is a plus. A high school diploma or equivalent is required. If applicable, the employee must meet DOT qualification requirements and comply with applicable transportation regulations.

Requirements

• Experience in a professional position such as sales, consulting, or a similar field.
• Self-motivated and able to work with minimal supervision and communicate task-completion progress.
• Able to work with tight deadlines, competing or changing priorities, and occasional multiple interruptions.
• Proficient in Microsoft Office products.
• High school graduate or equivalent.
• If applicable, meet DOT qualification requirements and comply with applicable federal, state, and local transportation regulations.
• Must be authorized to work in the country where the position is located without employer sponsorship or support.
• Successful hires must pass pre-employment checks.

Nice To Haves

• Knowledge of or experience in energy efficiency.
• Technical trade experience.

Responsibilities

• Develop a comprehensive understanding of the business customer base.
• Educate customers and their trade allies or contractors and raise awareness of and participation in energy-efficiency rebate programs.
• Develop outreach tactics to identify and engage various commercial customer segments.
• Build a commercial customer pipeline and guide projects through to completion.
• Serve as a liaison between customers and contractors to enhance program satisfaction.
• Integrate program offerings into customer operations to improve customer service and satisfaction.
• Identify and schedule event participation, coordination, and program presentations.
• Communicate improvement barriers and critical information to the Senior Market Outreach Manager to support continuous improvement of operations.
• Use a CRM daily.
• Prepare monthly activity reports and track progress toward program goals.
• Travel in state in the Lower East side of Michigan for Efficiency United 50–75% of the time.

Benefits

• Medical, dental, and vision insurance.
• Company-paid health care concierge service.
• 401(k) with company match.
• Paid vacation, sick, personal, and parental leave time.
• Paid volunteer time.
• Employee Recognition Program, with points redeemable for gift cards.
• Employee Assistance Program.
• Access to on-demand training courses.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED