Account Manager Jobs

About The Position

Requirements

• Build strong, trusted relationships with customers and contractors.
• Consistently meet or exceed participation and energy savings goals.
• Deliver exceptional customer service and technical support.
• Effectively manage complex projects from inception through completion.
• Promote energy efficiency solutions that provide lasting value for customers and utility partners.
• Bring experience with multifamily properties, construction, or retrofit work such as heat pumps, heat pump water heaters, insulation, or weatherization.
• Have some exposure to or comfort with a sales oriented approach; prior sales experience is a plus but not required.
• Have a valid driver's license and ability to travel regularly throughout Western Washington for customer meetings, site visits, and contractor engagement.
• 5-8 years relevant industry experience.
• Bachelor's degree preferred; relevant industry experience may substitute for formal education.
• If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.
• Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support.
• Successful hires must pass pre-employment checks.

Nice To Haves

• People management experience is a plus.
• Industry certifications such as Certified Energy Manager (CEM), LEED Green Associate, or BPI certification.
• Overnight travel is rare, typically no more than once a month or every other month.

Responsibilities

• Manage and grow a portfolio of multifamily customer accounts while identifying and developing new program opportunities.
• Serve as the local program representative and primary point of contact for customers and trade allies across the service territory, from Blaine down to Olympia.
• Drive program participation and customer engagement through proactive outreach, relationship building, and education.
• Develop and deliver customer proposals and recommendations that support energy savings and program objectives.
• Maintain a robust pipeline of energy efficiency projects to achieve participation and energy savings goals.
• Set your own routes and calendar for day to day customer visits and contractor engagement.

Benefits

• Medical, Dental, and Vision Insurance
• company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career