Account Manager, Client Services

Ovative Group • Minneapolis, MN

1d • $90,000 - $132,000 • Hybrid

About The Position

Ovative Group is hiring an Account Manager, Client Services to lead client relationships and cross-functional marketing strategy at a fast-growing media, measurement, and creative firm. The role helps clients measure and optimize digital media at the enterprise level, connecting online and offline outcomes and supporting growth across industries including retail, healthcare, education, CPG, and hospitality.

The Account Manager develops multi-channel media strategies and roadmaps, oversees account priorities and performance, leads analysis and problem-solving, and communicates actionable insights to clients. The role also builds trusted relationships with day-to-day and senior client leaders, leads cross-functional teams, and manages direct reports while contributing to employee development and a culture of open communication and feedback.

The position is based around Ovative’s Minneapolis, Chicago, or New York offices, with work from the office on set days each week and the option to work remotely on other days. Compensation is $90,000–$132,000 annualized, inclusive of an annual bonus opportunity equal to 20% of base salary. Applicants must be authorized to work in the United States without current or future visa sponsorship.

Requirements

• At least 5 years of experience leading cross-functional business strategies, with clear communication, structured problem-solving, and project-management ownership.
• Strong analytical skills and experience analyzing and leveraging large datasets daily, weekly, and monthly to inform strategic recommendations and actions.
• Ability to work in ambiguous environments, structure open-ended challenges, and navigate them to drive client impact.
• Experience in e-commerce, digital marketing, customer data and insights, customer strategy, MarTech, or another marketing discipline.
• Experience managing direct reports.
• Client management experience.

Nice To Haves

• Recent hands-on media planning and buying experience across digital and traditional channels, particularly paid social, programmatic, search, and/or video, including linear TV.
• Experience working in or with a digital agency, managing day-to-day campaign execution and optimization.
• Strong understanding of cross-channel media strategy integrating upper-funnel brand awareness and direct-response performance objectives.
• Ability to combine strategic account leadership with tactical media expertise and guide clients and internal teams.

Responsibilities

• Drive multi-channel digital media strategies and roadmaps aligned with client program growth goals.
• Manage documentation and tracking of account priorities weekly, monthly, and quarterly.
• Maintain expertise in marketing budgets, media mix, and performance KPIs to support account-wide strategy, problem-solving, and decision-making.
• Lead regular and ad hoc performance analyses and communicate clear insights to clients.
• Lead cross-functional performance-based marketing strategy projects, providing media expertise and thought leadership.
• Structure problem-solving sessions to define the problem, desired results, and effective approach.
• Stay current on emerging digital marketing trends and technologies.
• Develop, manage, and grow relationships with large clients, including day-to-day and senior client leaders, and partner with them on growth strategies.
• Build deep knowledge of client businesses, industries, metrics, and teams; establish trust and credibility and deliver strong client interactions and enterprise media outcomes.
• Lead cross-functional teams of subject matter experts to drive client results and retain and grow assigned accounts.
• Foster open communication and 360-degree feedback.
• Manage direct reports and contribute to recruiting and developing talent.

Benefits

• Annual bonus opportunity of 20% of base salary.
• Competitive health insurance options, including coverage inclusive of same-sex partners.
• Family formation benefits, including reimbursement options for fertility, pregnancy, and parenting needs.
• Generous paid vacation policy.
• 401(k) match program.
• Monthly mobile phone and data plan stipend.
• Sabbatical program.
• Charitable giving program with paid time and a financial match.
• Frequent paid travel to the Minneapolis headquarters for company and team events and in-person collaboration.
• Access to office spaces in Minneapolis, New York City, and Chicago.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed