Vaccines Account Manager - White Plains, NY

GSK • New York, NY

1d • $160,500 - $267,500 • Onsite

About The Position

The Vaccine Account Manager (VAM) owns B2B relationships with large and complex healthcare delivery networks, including health systems, State CDC Awardees, major health departments, and Federally Qualified Health Centers. The VAM serves as the primary liaison for these customers, engaging senior clinical and non-clinical stakeholders to understand their priorities and develop customized value propositions that support vaccine access and use.

This strategic, field-based role builds customer relationships, navigates healthcare contracting and organizational decision-making, and coordinates internal and external stakeholders. The VAM develops account and area business plans, advances formulary access and immunization efforts, and works with field teams to grow GSK’s vaccine portfolio within integrated delivery networks. The position requires expertise in consultative selling, account management, vaccines, and complex healthcare organizations. Travel is required, up to 40% depending on district size and customer location.

Requirements

• Bachelor’s degree from an accredited institution.
• Previous vaccines sales experience.
• A combined minimum of 5 years of experience in pharmaceutical sales, pharmaceutical marketing, payer, and/or business development.
• Valid driver’s license.
• Ability to travel up to 40%, depending on specific district size.
• Advanced business acumen and analytical skills to diagnose opportunities.
• Strong communication, presentation, and influencing skills for working with large customers, both live and remotely.
• Ability to translate strategy into local business and strategic account plans.
• Ability to influence Sales leaders and representatives and mobilize action plans in support of priority customers.

Nice To Haves

• Master’s degree in business, public health, hospital administration, or a similar field.
• Deep knowledge of healthcare industry contracting.
• Expertise in the vaccines marketplace, GSK and competitor portfolios, and customers.
• Deep knowledge of health systems business models, organizational structures, stakeholder roles, and decision-making processes such as P&T and formulary processes.
• Experience calling on C/D-level stakeholders within large, complex healthcare delivery networks such as IDNs.
• Experience providing lateral leadership in a highly matrixed organization.

Responsibilities

• Build partnerships with health systems, public-sector awardees, FQHCs, and key decision-makers, including Chief Medical Officers, Pharmacy Directors, Infectious Disease Specialists, and P&T Committee members.
• Identify customer objectives and how vaccination efforts can support them.
• Develop customer-specific and area business plans, including stakeholder maps, budget cycles, formulary timelines, and business reviews.
• Navigate organizational structures to identify clinical, operational, and financial influencers and advance vaccine access, formulary status, policies, protocols, stocking, and pull-through.
• Work with public-sector decision-makers to advance immunization efforts and address local policy changes, representing customer needs to field and headquarters leadership.
• Manage key accounts through business reviews, contract performance discussions, educational programs, customer meetings, and medical conferences.
• Achieve or exceed customer-specific targets, including volume, immunization rates, market share, and annual vaccine portfolio sales.
• Define and achieve customer-specific objectives and Good Selling Outcomes with success KPIs.
• Support contracting in partnership with Contracting Specialists.
• Use consultative selling to position vaccines as a leading intervention.
• Coordinate Vaccine Business Unit needs and objectives with Sales leadership and local Sales teams serving customer networks.
• Support vaccination programs across channels, including referrals to retail pharmacies, adjudication support, and use of digital platforms where appropriate.
• Partner with Contracting Specialists, OPAS/HSDs, Medical Affairs, Marketing, and other internal teams to provide relevant resources and communicate the clinical, economic, and operational value of vaccines compliantly.
• Collaborate with Market Access on coverage, reimbursement, and contracting challenges.
• Develop expertise in vaccines, disease states, immunization guidelines, and the competitive landscape.
• Provide evidence-based clinical education to healthcare professionals on vaccine efficacy, safety, and administration protocols.
• Stay current with CDC guidelines, medical society recommendations, and health quality metrics.
• Analyze account performance, market trends, competitor activity, and formulary landscapes to identify growth opportunities.
• Provide market feedback to internal stakeholders on positioning and pricing.
• Maintain detailed customer interaction and activity records in CRM systems.
• Complete required training, certifications, and compliance modules.
• Ensure promotional activities comply with pharmaceutical regulations and company policies.

Benefits

• Annual bonus.
• Eligibility to participate in a share-based long-term incentive program, dependent on role level.
• Health care and other insurance benefits for employees and family.
• Retirement benefits.
• Paid holidays.
• Vacation.
• Paid caregiver, parental, and medical leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level