Assistant Property Manager - White Plains, NY

Rose Associates Inc.•White Plains, NY

1d•$70,000 - $75,000•Onsite

About The Position

Rose Associates is seeking a dedicated, detail-oriented Assistant Community Manager to support the day-to-day operations of its multifamily properties. The position supports the Community Manager with resident relations, administrative work, leasing, financial and compliance processes, inspections, and property operations to help ensure the success of the residential communities. The role is on-site in White Plains, New York, and requires weekend availability, including Saturdays and Sundays, as well as availability for after-hours emergencies. The Assistant Community Manager works with residents, ownership, building staff, property management, maintenance teams, vendors, and internal departments. Duties include responding to resident concerns, supporting leasing and retention goals, assisting with financial reporting and compliance, coordinating property work and inspections, and helping maintain safe and effective building operations. The position requires movement throughout the property, including stairs and areas where domestic pets may be present.

Requirements

At least 3 years of multifamily leasing and/or assistant community management experience.
Proficiency with computers and community management software, including Microsoft Office, iLuvLeasing, On-Site, Elise AI, RentCafe, and Yardi.
Technical knowledge of building operations and maintenance.
Understanding of marketing trends, budgeting, and reporting.
Valid New York State real estate license, or ability to obtain one within the first 120 days of employment; active license holders must register their license with Rose Associates upon hire.
Work authorization.
Availability to work weekends, including Saturdays and Sundays.
Ability to ascend and descend stairs and work in varying environmental climates and circumstances.
Ability to perform essential duties in areas where domestic pets may be present.

Nice To Haves

Bachelor’s degree in business, marketing, real estate, or finance.

Responsibilities

Address resident requests, complaints, and inquiries in accordance with contractual obligations and standards.
Liaise between ownership and residents, including drafting and distributing resident communications.
Foster positive relationships among residents, management, and building staff.
Assist with income and expense analysis, budget forecasting, accounts payable and receivable, compliance paperwork, and office file maintenance.
Manage office supply inventory and monitor storage, bicycle, and fitness agreements for compliance.
Prepare monthly reports and help ensure delinquency remains below 0.5% of GPR.
Assist with community inspections; coordinate move-in and move-out schedules; collect insurance certificates; and process move-out reports and security deposit refunds.
Assist with data entry in the online work order system and support the Resident Manager with post-move-out walk-throughs.
Collaborate with property management and maintenance on renovations and CapEx projects; obtain vendor estimates, review contracts, recommend modifications, and coordinate vendors for repairs as needed.
Conduct leasing demonstrations; monitor and maintain new and renewal leases; support optimal renewal rates; process lease administration paperwork; and enter information into property management systems.
Assist with lease enforcement, including reviewing applications, conducting inspections, and ensuring notice requirements are met.
Maintain competitive marketplace intelligence to support sales, marketing, and operational initiatives for occupancy and customer-retention goals.
Supervise resident-retention programs and collaborate with internal departments.
Be available for after-hours emergencies; ensure insurance requirements are met; report liability and property incidents to upper management; and submit required paperwork.
Work on-site and move throughout the building to address community-related matters and meet with tenants, staff, vendors, and visitors.
Perform other duties outside normal responsibilities as needed.
Perform essential job functions in residential environments where domestic pets may be present, including common areas, lobbies, offices, amenity spaces, and occupied apartments.