Test Administrator (White Plains, NY)

Pearson•White Plains, NY

12h•Onsite

About The Position

Pearson VUE is hiring a part-time Test Administrator in White Plains, NY, to provide secure exam delivery and superior customer service in a comfortable, friendly environment. The role involves following testing procedures and company policies, assisting candidates through the exam process, proctoring exams, addressing technical issues with internal departments, and performing light housekeeping. The position is 8–16 hours per week, with an expectation to work additional hours if needed. Schedules are provided at least two weeks in advance.

Requirements

High school diploma or equivalent.
Flexibility to work a variety of hours and days.
Beginner to intermediate experience with Microsoft Office, including Word, Excel, and Outlook.
Ability to sit for long periods and escort candidates to and from the testing room.
Ability to bend, stoop, and lift up to 20 pounds with reasonable accommodation.
Comfort working in a quiet testing environment, ability to hear soft voices, and ability to see details from a distance.

Nice To Haves

At least one year of customer service experience is preferred.
Experience proctoring or invigilating exams is highly preferred.

Responsibilities

Comply with testing procedures and strictly adhere to company policies using careful judgment.
Check in testing candidates, verify identification, and explain the exam process.
Proctor or invigilate candidates while they are testing.
Troubleshoot technical issues with internal departments.
Perform light housekeeping, including vacuuming floors and sanitizing keyboards after each candidate finishes an examination.
Perform other duties as assigned.