About The Position

The Account Manager, Immunology is responsible for achieving or exceeding Galderma portfolio sales and executing strategic objectives across high-value, organized customers in assigned segments, including dermatologists, pharmacies, integrated health networks, and professional organizations. The role promotes Galderma’s prescription dermatology biologic and consumer product portfolio and requires advanced clinical, operational, and financial commercial-selling skills. The position is based in White Plains, New York, with a territory extending from Yonkers north to Hudson, New York. It involves regular travel and work in a variety of professional environments, including customer sites, healthcare settings, conferences, and company locations. Physical activities may include extended periods of driving, standing, walking, and presenting, as well as transporting materials needed for customer interactions and business objectives. The role does not offer work-authorization sponsorship. Applicants must be eligible to work in the United States. Compensation includes a target base salary of $120,000–$165,000 per year and eligibility to participate in a commission plan, subject to plan terms and eligibility requirements. Galderma offers medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms.

Requirements

  • Bachelor’s degree in Business or a related field.
  • Five or more years of outside sales experience with variable commission potential.
  • At least two years of pharmaceutical sales experience in dermatological or medical sales.
  • Previous account management experience.
  • Previous business-to-business sales experience.
  • Prior experience as a sales generalist, rather than being limited to a specific product or portfolio.
  • Strong track record of consistent, documented performance success.
  • Strong business acumen and excellent verbal, written, interpersonal, and persuasive communication skills.
  • Ability to learn and apply technical, industry, and product-related information in a professional, consultative manner.
  • High integrity, personal motivation, and sense of urgency.
  • Ability to sell assertively and differentiate products and offerings to increase utilization with target accounts and high-value providers.
  • Ability to collaborate with internal customers and functions, including market and patient access and field reimbursement.
  • Ability to demonstrate strong ownership of a book of business.
  • Results-oriented and performance-driven approach.
  • Strong problem-solving and decision-making skills.
  • Disciplined self-starter who is comfortable working autonomously.
  • Ability to demonstrate strategic thinking and a long-term vision.
  • Relationship-management and closing skills, with the ability to adapt techniques and style to different audiences.
  • Learning agility and adaptability, including comfort working in ambiguous or unstructured situations.
  • Resilience, persistence, and willingness to take risks.
  • Creative, innovative, resourceful, and solution-oriented approach.
  • Proficiency with complex sales data and call-reporting software or applications.
  • Superior selling, technical, and relationship-building skills.
  • Proficiency with MS Office in a Windows environment and familiarity with sales-reporting software.

Responsibilities

  • Acquire and maintain expertise in brand and segment strategy and tactics, and provide expert product knowledge.
  • Promote and generate demand for prescription products in a competitive market, including launching new products.
  • Execute integrated commercial selling strategies using knowledge of contracting and access platforms and market and industry insight.
  • Lead development of cross-functional account plans to increase portfolio penetration, retention, and growth in key accounts.
  • Analyze account and provider objectives and align market and patient access with field reimbursement functions to drive demand and meet business unit goals.
  • Collaborate and coordinate with internal and external stakeholders, using business analytics and customer insights to anticipate customer needs and support solution development.
  • Oversee relationships with Key Opinion Leaders (KOLs) within the area.
  • Execute customer engagement initiatives to strengthen strategic customer partnerships.
  • Serve as the liaison and primary point of contact for assigned contacts in Galderma’s commercial speaker bureau.
  • Plan, organize, and execute field-based activities in accordance with applicable company and regulatory standards.
  • Perform other duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) plan with employer match
  • Paid time off
  • Other benefits, subject to eligibility and applicable plan terms
  • Commission plan participation, subject to plan terms and eligibility requirements
  • Annual incentive opportunities
  • Opportunities for growth, development, and collaboration
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