Account Manager, Immunology - White Plains, NY

Galderma•Boston, NY

About The Position

The Account Manager, Immunology is responsible for achieving or exceeding Galderma portfolio sales and executing strategic objectives across high-valued, large, organized customers in assigned segments, including dermatologists, pharmacies, integrated health networks, and professional organizations. The role promotes Galderma’s prescription dermatology biologic and consumer product portfolio, as assigned, using advanced clinical, operational, and financial commercial selling skills. The Account Manager develops expertise in brand and segment strategy and tactics, provides product knowledge, generates demand for prescription products, and executes integrated commercial selling strategies. The position leads cross-functional account planning to support portfolio penetration, retention, and growth, and works with internal and external stakeholders to anticipate customer needs and develop solutions. The territory is based in White Plains, New York, and includes Yonkers north to Hudson, New York. Regular travel is required, and the role involves work at customer sites, healthcare settings, conferences, and company locations. The target base salary range is $120,000–$165,000 per year. The role is also eligible for a commission plan, subject to plan terms and eligibility requirements. Galderma offers medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms. The position does not offer work authorization sponsorship; external applicants must be eligible to work in the United States.

Requirements

Bachelor’s degree in Business or a related field.
Five or more years of outside sales experience with variable commission potential.
At least two years of pharmaceutical sales experience in dermatological or medical sales.
Previous account management experience.
Previous business-to-business sales experience.
Strong track record of consistent, documented performance success.
Strong business acumen and excellent verbal, written, interpersonal, and persuasive communication skills.
Ability to learn and apply technical, industry, and product-related information in a professional, consultative manner.
High integrity, personal motivation, and sense of urgency.
Ability to sell assertively and differentiate products and offerings to increase utilization with target accounts and high-value providers.
Ability to collaborate with internal customers and functions, including market and patient access and field reimbursement.
Ability to demonstrate ownership of a book of business.
Results-oriented and performance-driven approach.
Strong problem-solving and decision-making skills.
Disciplined self-starter who is comfortable with autonomy.
Ability to demonstrate strategic thinking and a long-term vision.
Relationship management and closing skills, with the ability to adapt techniques and style to different audiences.
Learning agility and adaptability, including comfort working in ambiguous and unstructured situations.
Resilience, persistence, and willingness to take risks.
Creative, innovative, resourceful, and solution-oriented approach.
Proficiency using complex sales data and call-reporting software or applications.
Superior selling, technical, and relationship-building skills.
Proficiency with MS Office in a Windows environment and familiarity with sales-reporting software.
Ability to travel regularly and perform work across professional environments; duties may involve extended periods of driving, standing, walking, and presenting, and transporting materials.

Nice To Haves

Prior experience as a sales generalist, rather than being limited to a specific product or portfolio.

Responsibilities

Acquire and maintain expertise in brand and segment strategy and tactics, providing expert product knowledge.
Promote and generate demand for prescription products in a competitive market, including launching new products.
Execute integrated commercial selling strategies using knowledge of contracting and access platforms and market and industry insights.
Lead cross-functional account plans to deliver portfolio penetration, retention, and growth for key accounts.
Analyze account and provider objectives to align market and patient access with field reimbursement functions, drive demand, and meet business unit goals.
Collaborate and coordinate with internal and external stakeholders, using business analytics and customer insights to anticipate customer needs and support solution development.
Oversee relationships with Key Opinion Leaders within the area.
Execute customer engagement initiatives to strengthen strategic partnerships.
Serve as the primary liaison for assigned contacts in Galderma’s commercial speaker bureau.
Plan, organize, and execute field-based activities in accordance with applicable company and regulatory standards.
Perform other duties as assigned.