Account Manager
About The Position
The Account Manager builds and maintains client relationships while supporting the planning, execution, and delivery of integrated marketing and advertising campaigns. Serving as a liaison between clients and cross-functional agency teams, the role helps ensure campaigns align with client objectives and goals. The position involves collaborating with internal teams and clients on strategies and campaigns, identifying account growth opportunities, and helping deliver measurable results. The Account Manager supports digital, print, and social media initiatives; shares project and campaign updates; translates client feedback into actionable next steps; and prepares client-facing reports, presentations, and updates. The role also includes coordinating meetings and action items, managing project budgets and timelines, handling monthly invoicing, and monitoring client industries, competitors, and market trends to provide insights and recommendations. Occasional travel is required for client meetings, conferences, professional training, or team collaboration sessions.
Requirements
- Bachelor’s degree in marketing, advertising, communications, or a related field, or equivalent experience.
- 5–7 years of experience in account management, marketing, or a related role.
- Demonstrated success building client relationships, managing expectations, and delivering value-added marketing solutions.
- Ability to use knowledge of industry-specific practices and trends to tailor marketing strategies to client needs.
- Strong organizational skills and ability to manage multiple clients or projects and prioritize tasks effectively.
- Detail-oriented with a proactive approach to problem-solving and project execution.
- Solid understanding of digital marketing channels, including social media, SEO, search, and email marketing, and traditional advertising disciplines.
- Strong written and verbal communication skills and ability to build positive relationships with clients and internal teams.
- Ability to present recommended strategies and marketing communication plans effectively.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
- Strong leadership skills to guide internal and client teams through projects.
- Proficiency in Microsoft Office Suite.
- Experience using project management software.
Nice To Haves
- Agency-setting experience.
- Experience in retail, grocery, food and beverage, or CPG.
- Experience using Asana; it is preferred.
Responsibilities
- Collaborate with cross-functional teams to develop and implement marketing strategies and campaigns aligned with client goals.
- Serve as a client contact, build trust, and help ensure client satisfaction through collaboration with clients and agency teams.
- Identify opportunities for account growth and deliver measurable results aligned with client business goals.
- Assist in developing and executing digital, print, and social media marketing campaigns.
- Provide clients with regular project-status and campaign-performance updates.
- Translate client feedback into actionable next steps for cross-functional teams.
- Schedule internal and client meetings, document discussions, and send action items to keep projects on schedule and budget.
- Draft and review client-facing reports, presentations, and campaign updates.
- Help manage budgets and timelines, including monthly invoicing, to keep projects on track and within scope.
- Monitor client industries, competitors, and market trends to provide actionable insights and strategic recommendations.
- Perform additional responsibilities and supporting tasks as needed.
- Travel occasionally for client meetings, conferences, professional training, or team collaboration sessions.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
