National Account Manager, Emerging Customers
About The Position
As a National Account Manager for Emerging Customers, you will own and be accountable for the company’s products and customer relationships within an assigned channel and accounts. This is not a traditional sales role: the position calls for an entrepreneurial leader who can sell solutions, win new business, and influence internal and external stakeholders from the first day. The role serves as a liaison between customers and the Kraft Heinz Sales organization. You will use market and customer insights to identify opportunities, shape customer-specific programs, and build profitable business. You will develop and lead business plans and joint business planning, manage trade programs, present business reviews, and coordinate execution with cross-functional partners. This is a remote-based role performed from a home office with expected travel, including overnight travel that varies by territory. The position follows a salaried, exempt schedule.
Requirements
- Prior sales experience, including demonstrated major account management resulting in profitable volume, customer penetration, new business attainment, and growth.
- Strong business acumen and intuition, including the ability to distinguish between sales opportunities and a track record of securing profitable volume while walking away from less profitable deals.
- Strong analytical skills and experience using systems to track and record sales, plan business effectively, and develop data-driven strategies for retaining current customers and securing new ones.
- Effective verbal and written communication, presentation, influence, and advanced negotiation skills with internal and external stakeholders.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Valid driver’s license and ability to meet MVR requirements.
- Ability to travel overnight; travel amount varies by territory.
Nice To Haves
- Bachelor’s degree in business, marketing, sales, or a related field; equivalent combinations of education and experience will be considered.
- Experience in national accounts sales, restaurants, culinary, and/or the distributor industry.
Responsibilities
- Serve as a liaison between customers and the Kraft Heinz Sales organization.
- Use market and insights data to identify potential customers.
- Tailor programs to customer strategies while delivering results consistent with business-sector expectations.
- Develop, track, analyze, and evaluate business plans based on AFH priorities, customer strategies and initiatives, and external factors to build total customer profit.
- Grow Kraft Heinz business with customers, measured by profitability, share gains, revenue targets, EBITA, Customer P&L, and new and core item introductions and distribution.
- Communicate and influence implementation of business plans across Supply Chain, Demand Planning, Legal, Culinary, Marketing, R&D, and other key team members.
- Drive efficient and effective trade programs that deliver a strong return on investment.
- Challenge internal and external teams to develop creative ideas that capitalize on business opportunities.
- Lead Joint Business Planning with strategic customers.
- Prepare and present periodic business reviews for customers.
- Build business cases, present them to internal stakeholders, and contribute to P&L management.
- Use effective presentation, influence, and negotiation to engage internal and external stakeholders.
Benefits
- Performance-based bonus eligibility.
- Healthcare coverage for employees and eligible dependents, including medical and prescription drug plans.
- Dental insurance.
- Vision insurance.
- Paid time off and company holidays.
- Leave of absence programs.
- Flexible work arrangements.
- Recognition and training programs.
- Employee Assistance Program.
- Wellbeing programs and family support programs.
- 401(k).
- Life insurance.
- Accidental death and dismemberment coverage.
- Disability coverage.
- Wellbeing events, resources, and learning opportunities supporting physical, social, emotional, and financial wellbeing.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
