Account Manager Jobs

About The Position

Requirements

• One to three years of supervisory experience
• Up-to-date knowledge of cleaning practices/procedures
• Excellent verbal and written communications skills
• Ability to interact effectively at all levels
• Fluent in English and Spanish
• Motivated individual and proactive
• Background check required
• Compliance with COVID related protocols, which may also include client-specific requirements (either providing documentation of full vaccination as per CDC or public health mandate guidelines or agreeing to regular COVID testing)

Responsibilities

• Responsible for the overall direction, coordination and evaluation of employees within the shift and assigned buildings
• Carry out supervisory responsibilities in accordance with the Company’s policies and applicable State and Federal laws
• Assist in managing the overall activities of a project(s), and supervises the project crew
• Coordinate services activities for assigned buildings
• Ensure that services are performed as contracted and meet the customer specifications
• Maintain/monitor work schedules of all shift personnel, including the preparation and submission of weekly payroll time sheets
• Establish/maintain work performance standards
• Conduct quality assurance checks and manages materials inventory as well as general use of equipment
• Including key controls
• Snow removal services
• Resolve on-site services delivery problems
• Participate in on-going management/technical skills development training programs
• Including safety and safety site committee
• Conduct orientation of new employees, develops employees’ skills/abilities
• Conference room set ups and sometime internal moves as needed
• Maintain effective on-going customer relations
• Perform other duties as assigned
• Assisting in the management of the site account
• Work-scheduling of all shift personnel
• Establishing work standards in conjunction with the Manager
• Conducting site evaluations/audits
• Overall inventory/equipment usage
• Budget control
• Employee evaluations
• Trouble-shooting/problem solving
• Orientation/safety training personnel
• Customer relations
• Payroll (time sheets, check distribution)
• Special project work as requested

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life insurance programs
• Disability insurance programs
• Paid and unpaid time away from work
• Competitive pay