Account Manager

Hearst•New York, NY
•$76,000 - $85,000•Hybrid

About The Position

The Account Manager partners with clients and internal teams to understand business goals and develop strategic media solutions using Hearst’s portfolio. The role supports pre-sale research, ideation, RFP strategy and pitch development, and creates data-informed media plans that meet client KPIs and pricing and margin requirements. The Account Manager manages campaign execution from booking through delivery, leads campaign kick-offs, oversees timelines and assets, and monitors opportunities to optimize delivery. Serving as a primary point of contact for clients, agencies, and internal stakeholders, the role communicates campaign progress, synthesizes performance insights, and works with post-sale teams to recommend enhancements. Post-campaign analysis helps identify opportunities for upsells, renewals, and long-term account growth. This position is based in New York City and follows a hybrid schedule with four days per week in the office.

Requirements

  • 3+ years of experience in media planning, sales planning, account management, or strategy, or equivalent experience.
  • Ability to manage multiple campaigns and priorities in a fast-paced, deadline-driven environment.
  • Strong organizational skills and attention to detail, including the ability to manage complex workflows and timelines.
  • Excellent written and verbal communication skills and ability to clearly convey ideas to clients and cross-functional teams.
  • Demonstrated success building and maintaining client relationships, with a focus on retention and growth.
  • Collaborative mindset and experience working cross-functionally across Sales, Marketing, Research, and Campaign Management teams.
  • Familiarity with advertising platforms and systems such as Google Analytics, Google Ad Manager, and Salesforce.
  • Bachelor’s degree or equivalent practical experience.

Responsibilities

  • Partner with clients and internal teams to understand business goals and develop strategic media solutions using Hearst’s full portfolio of capabilities.
  • Collaborate on RFP strategy and responses, supporting pre-sale research, ideation, and pitch development alongside Sales, Marketing, and Research teams.
  • Build data-informed media plans that drive revenue, meet client KPIs, and align with pricing and margin requirements.
  • Manage campaign execution from booking through delivery, ensuring alignment across media plans, insertion orders, and internal systems.
  • Lead campaign kick-offs and oversee timelines, assets, and optimization opportunities throughout the campaign lifecycle.
  • Act as the primary point of contact for clients, agencies, and internal stakeholders, ensuring clear communication and strong relationship management.
  • Monitor campaign performance, synthesize insights, and partner with post-sale teams to optimize delivery and recommend enhancements.
  • Analyze post-campaign results to identify upsell and renewal opportunities and contribute to long-term account growth.

Benefits

  • Access to innovative training programs, immersive workshops, and exclusive industry events.
  • Flexible hybrid work arrangement.
  • Employee Resource Groups.
  • Medical, dental, and vision insurance from Day 1.
  • 401(k) plan with a company match.
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