Hoover - Commercial Account Manager - Full Time
About The Position
Long-Lewis of Hoover is seeking a relationship-focused Commercial Account Manager to develop, manage, and grow its commercial and fleet business. The role centers on building partnerships with local businesses, municipalities, and commercial clients, and serving as a trusted advisor throughout the vehicle purchase process. The Commercial Account Manager cultivates new business through networking, community engagement, referrals, and strategic business-to-business outreach. The position develops long-term customer relationships, learns clients’ operational needs, and provides tailored transportation solutions that support their business goals. As the primary point of contact for commercial accounts, the manager guides customers through the sales cycle, from prospecting and consultation to delivery and ongoing account support. The role calls for a consultative sales approach, strong relationship management, and a commitment to creating value for customers.
Requirements
- At least 2 years of experience in commercial sales, business development, account management, or a related customer-facing role.
- Ability to develop and maintain client relationships, identify customer needs, and deliver solutions that create long-term value.
- Self-motivated, entrepreneurial approach to building a book of business, expanding market presence, and finding growth opportunities.
- Strong interpersonal, presentation, and negotiation skills, including the ability to connect with business owners, decision-makers, and community partners.
- Commitment to exceptional customer service, earning customer trust, and serving as a reliable resource throughout business relationships.
- Ability to balance customer needs, business objectives, and profitability while developing customized fleet and commercial vehicle solutions.
Nice To Haves
- Proficiency with CRM systems, social media, and digital networking platforms.
Responsibilities
- Build and maintain partnerships with commercial clients, local businesses, municipalities, and fleet customers by understanding their operational needs and providing tailored vehicle solutions.
- Identify and cultivate new commercial opportunities through networking, community involvement, referrals, strategic outreach, and relationship-based prospecting.
- Serve as the primary point of contact for commercial customers, maintaining communication and providing service throughout the customer lifecycle.
- Recommend vehicles, fleet strategies, upfitting options, and custom configurations aligned with clients’ business objectives and operational requirements.
- Strengthen customer loyalty through proactive follow-up, issue resolution, and ongoing support to encourage repeat business and referrals.
- Manage sales opportunities and maintain an active pipeline of commercial accounts.
- Contribute to fleet department growth through strategic account development and customer retention.
Benefits
- Base salary plus performance-based incentives, with earning potential of $100,000+ annually based on account growth, customer retention, and business development success.
- Health, dental, and vision benefits.
- 401(k).
- Paid time off.
- Other company-sponsored benefits.
- Ongoing training, leadership development, and career advancement opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
