Commercial Account Manager

Orkin LLC • Fort Wayne, IN

6d • Onsite

About The Position

Orkin is hiring a Commercial Account Manager to build and manage relationships with commercial clients and help protect their businesses and homes through pest-management services. The role involves overseeing accounts, conducting on-site inspections, identifying customer needs, and designing tailored service plans. Account Managers prospect for new business, develop assigned leads, expand existing accounts, present Orkin’s services, and serve as the primary contact for clients. The position includes paid training, company-provided tools, and uncapped commission potential; no pest-control industry experience is required.

The role requires a high school diploma or equivalent, obtaining a pesticide license within the first 90 days of employment, and the physical ability to perform inspections in varied and sometimes confined locations. Orkin covers the costs associated with obtaining the license and provides support. The company describes the position as offering average first-year earnings of $70,000 to $100,000, a company vehicle and gas card, and benefits including insurance, retirement matching, paid leave, and development opportunities.

Requirements

• High school diploma or equivalent.
• Willingness to obtain the required pesticide license within the first 90 days of employment; the company covers necessary costs and provides support.
• Ability to use a ladder safely and within the manufacturer's specified weight capacity.
• Ability to lift and carry up to 50 pounds.
• Physical ability to safely access crawl spaces, attics, confined spaces, rooftops, and similar areas.
• Ability to wear required personal protective equipment, including an OSHA-compliant respirator when necessary.
• Ability to work independently and stay organized.
• Comfort working in various weather conditions and with climbing or crawling.

Nice To Haves

• Previous business-to-business relationship-building experience.
• Motivation for problem-solving and relationship building.
• Strategic thinking.
• Confidence, competitiveness, and a goal-driven approach.

Responsibilities

• Build credibility and long-term relationships with commercial clients.
• Achieve sales goals through prospecting, networking, working assigned leads, and expanding accounts within the territory.
• Conduct thorough interior and exterior inspections.
• Deliver presentations explaining Orkin’s value and close business.
• Serve as the main point of contact for accounts to strengthen retention and develop long-term partnerships.
• Use a company-provided iPad to prepare proposals, organize the workday, and manage the sales pipeline.
• Prioritize safety during visits, inspections, and recommendations.
• Communicate clearly, meet commitments, and provide honest, value-driven solutions as a trusted advisor.
• Listen to customer concerns and position Orkin as a strategic partner.
• Provide reassurance and clarity to customers about pest-management decisions.
• Use Orkin marketing tools and resources to generate leads and create demand.
• Translate inspection findings into tailored recommendations that solve problems and reduce customer risk.
• Set clear expectations, communicate proactively, and keep customers supported and informed.

Benefits

• Company vehicle and gas card.
• Uncapped commission; average first-year earnings stated as $70,000 to $100,000, including base pay and commission.
• Paid training.
• Medical, dental, vision, and life insurance.
• 401(k) with company match.
• Paid vacation, sick leave, and holidays.
• Employee Stock Purchase Plan.
• Tuition reimbursement and scholarship opportunities.
• Incentive trips for top performers.
• Advancement opportunities.
• Volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED