Associate Account Manager

Nokia•United States,

About The Position

Nokia is seeking an early-career Associate Account Manager to support strategic customer teams serving cloud providers, AI infrastructure companies, hyperscalers, and enterprise customers. The role provides exposure to the full sales lifecycle and is intended to build a foundation in customer engagement, account planning, business strategy, forecasting, and solution sales. The Associate Account Manager will work with account managers, sales engineers, business leaders, and technical experts on customer needs involving AI, cloud infrastructure, networking, optical transport, and data center transformation. This position is designed as a development path toward future account management and leadership opportunities within Nokia’s Cloud, AI and Hyperscaler organization. The role does not offer sponsorship.

Requirements

Bachelor's degree in Business, Finance, Economics, Marketing, Engineering, Computer Science, Information Systems, Data Analytics, or a related field.
Strong written and verbal communication skills, including the ability to communicate effectively with technical and business audiences.
Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
Strong analytical and problem-solving capabilities, with attention to detail.
Ability to work effectively within cross-functional teams.
Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Teams.
Interest in technology, cloud computing, artificial intelligence, networking, digital infrastructure, or enterprise technology markets.
Ability to travel as needed to support customer engagements, team meetings, and industry events.

Nice To Haves

Internship or previous work experience in sales, business development, consulting, customer success, operations, finance, or technology-related roles.
Experience using CRM platforms such as Salesforce.
Exposure to cloud computing, networking, telecommunications, data center infrastructure, artificial intelligence, or enterprise technology environments.
Experience analyzing business data, developing presentations, or supporting customer-facing activities.
Familiarity with hyperscalers, cloud service providers, AI infrastructure providers, or digital native technology companies.

Responsibilities

Support strategic account teams in achieving customer satisfaction, business growth, and financial objectives across assigned customer accounts.
Learn to develop and execute account strategies that strengthen customer relationships and drive long-term business success.
Assist in maintaining account plans, customer engagement activities, sales forecasts, and opportunity pipelines using Salesforce and other business tools.
Collaborate with account managers, sales engineers, solution architects, product teams, and business leaders to support customer initiatives and technology strategies.
Participate in customer meetings, executive briefings, industry events, and internal planning activities to gain exposure to the full sales lifecycle.
Research and analyze customer priorities, market trends, competitive developments, and emerging technologies.
Support the creation of customer presentations, executive summaries, account reviews, business cases, and strategic planning materials.
Develop foundational knowledge of cloud infrastructure, AI workloads, networking technologies, optical networking solutions, data center architectures, and digital transformation initiatives.