Associate Account Manager

Bevi • New York City, NY

2d • Remote

About The Position

Bevi is seeking an Associate Account Manager to support its growing community of customers in direct-to-customer markets. This role serves as the main point of contact for a portfolio of accounts, focusing on customer expansion, upgrades, satisfaction, and retention. The Associate Account Manager balances proactive outreach with responsive service and builds relationships that foster long-term loyalty and growth.

The role manages customer relationships and account activity, identifies opportunities to adopt additional products or expand services, and maintains accurate account and renewal records in Salesforce. It collaborates with Sales, Operations, and Marketing to resolve customer needs and identify growth opportunities. The successful candidate will participate in training and mentorship to develop consultative selling and customer success skills.

Bevi describes its compensation philosophy as market-driven, performance-based, equitable, and growth-focused, with a total rewards approach that balances base pay, bonuses, benefits, and equity. The listed pay range for this sales role is $88,060–$108,780 USD, reflecting base salary plus commission as total potential on-target earnings. All Bevi employees receive stock options. Full-time employees are invited to participate in a rewards plan that includes health and medical benefits, flexible spending accounts, flexible PTO, and more.

Requirements

• 1–2 years of experience in account management, customer success, or a client-facing role.
• Strong relationship-building and communication skills.
• Organized and proactive, with the ability to manage multiple priorities.
• Curious, eager to learn, and driven by helping customers succeed.

Nice To Haves

• Salesforce or CRM experience.
• Passion for sustainability and enthusiasm for Bevi’s mission.

Responsibilities

• Manage a portfolio of customers, ensuring satisfaction and retention.
• Identify opportunities for upgrades, expansions, or new product adoption within existing accounts.
• Build relationships with key contacts and act as their go-to resource for Bevi product knowledge.
• Maintain regular customer touchpoints through email, phone, and video check-ins.
• Track account activity and renewal data accurately in Salesforce.
• Partner with Sales, Operations, and Marketing to resolve customer needs and identify growth opportunities.
• Participate in training and mentorship opportunities to build skills in consultative selling and customer success.

Benefits

• Comprehensive medical, dental, and vision insurance through BlueCross BlueShield, with 95% of premiums paid by the employer.
• 401(k) with company match.
• Flexible PTO, 12 company holidays, and additional paid sick leave.
• Fully paid parental leave for birth and non-birth parents.
• Fully employer-paid disability and life insurance.
• Wellness and fitness reimbursements.
• Monthly stipends for cell phone use and commuting costs.
• Onsite snacks and weekly catered lunch.
• Happy hours, team-building events, bagel breakfasts, and Values awards.
• Stock options for all employees.
• Flexible spending accounts for full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed