Associate Account Manager

MiQ•Dallas, TX

About The Position

MiQ is seeking a sharp and driven Associate Account Manager to support the Account Management team with campaign management and troubleshooting while learning to manage accounts. The role focuses on growing existing business through best-in-class client service, strategic insights presentations, and internal operational excellence. The Associate Account Manager will collaborate with Sales, Trading, Product, and Analytics teams on campaigns for well-known brands. The position supports a portfolio of clients, helps campaigns pace and perform as intended, and contributes to insight reports that connect campaign performance with clients’ business challenges. It also involves coordinating campaign launches, check-ins, reporting, and ad hoc requests; collaborating across internal teams to improve processes; completing training and accreditation; communicating effectively with clients and colleagues; and working with senior team members to provide proactive advice.

Requirements

0–2 years of advertising technology and/or media planning experience.
Interest in technology and aptitude for learning new technology quickly.
Detail-oriented, with the ability to prioritize and complete multiple projects or tasks simultaneously.
Ability to share ideas, identify process efficiencies, and remain humble when learning from others.
Alignment with MiQ’s core values: Passion, Determination, Unity, Agility, and Courage.

Nice To Haves

Experience with Microsoft Office Suite, including pivot tables, chart-making, and presentation building.

Responsibilities

Support a portfolio of clients and help ensure campaigns perform optimally, partnering with the Trading team on pacing and performance.
Learn to prepare insight reports that combine campaign performance with clients’ business challenges and present a clear story using MiQ data.
Confirm campaign launch information is received using the provided checklist and troubleshoot campaign challenges alongside the team.
Schedule ongoing check-ins with the team and clients, and ensure timely delivery of client reporting and ad hoc requests.
Collaborate with internal regional teams to improve processes and efficiency.
Attend Account Management training and complete accreditation modules to maintain current product knowledge.
Communicate clearly with external clients and partners and internal stakeholders, adapting communication style to influence positive outcomes.
Proactively seek opportunities to go above and beyond for clients and internal team members.
Remain open to new ideas, processes, and ways of working.
Work with senior team members to develop proactive advice that helps clients address business challenges.

Benefits

Medical, dental, and vision health benefits, with HSA and FSA options.
Company-paid basic life and long-term disability plans.
Employee Assistance Program (EAP).
Paid maternity and paternity leave.
Nursing Mother’s Program.
Generous paid time off in addition to paid holidays.
Tax-free commuter, health, and dependent-care benefits.
Continuous education and training.
Open office and casual work atmosphere.
Competitive bonus and commission packages; details are shared during early conversations with the Talent team and hiring managers.