Associate Account Manager

Bevi•New York, NY

3d•$88,060 - $108,780•Remote

About The Position

Bevi is hiring an Associate Account Manager to support its growing community of customers in direct-to-customer markets. The role serves as the main point of contact for a portfolio of accounts, with a focus on expansion, upgrades, customer satisfaction, and long-term loyalty. The position balances proactive outreach with responsive service and involves building customer relationships and providing Bevi product knowledge. The Associate Account Manager works closely with Sales, Operations, and Marketing, maintains account and renewal information in Salesforce, and participates in training and mentorship to develop consultative selling and customer success skills. Bevi describes its mission as transforming beverage delivery and consumption through a connected beverage platform designed to reduce single-use bottles and cans. The posted pay range is $88,060–$108,780 USD. Sales roles’ posted ranges represent base salary plus commission as total potential on-target earnings. The posting also describes equity in the form of stock options for all employees and a Total Rewards plan for full-time employees.

Requirements

1–2 years of experience in account management, customer success, or a client-facing role.
Strong relationship-building and communication skills.
Organized and proactive, with the ability to manage multiple priorities.
Curious, eager to learn, and driven by helping customers succeed.
Passion for sustainability and enthusiasm for Bevi’s mission.

Nice To Haves

Salesforce or CRM experience.

Responsibilities

Manage a portfolio of customers, ensuring satisfaction and retention.
Identify opportunities for upgrades, expansions, or new product adoption within existing accounts.
Build relationships with key contacts and serve as a go-to resource for Bevi product knowledge.
Maintain regular customer touchpoints through email, phone, and video check-ins.
Track account activity and renewal data in Salesforce with precision and accountability.
Partner with Sales, Operations, and Marketing to resolve customer needs and identify growth opportunities.
Participate in trainings and mentorship opportunities to build consultative selling and customer success skills.

Benefits

Comprehensive medical, dental, and vision insurance plans with BlueCross BlueShield, 95% paid by the employer.
401(k) with company match.
Flexible PTO, 12 company holidays, and additional paid sick leave.
Fully paid parental leave for birth and non-birth parents.
Employer-paid disability and life insurance.
Wellness and fitness reimbursements.
Monthly stipends for cell phone use and commuting costs.
Onsite snacks, weekly catered lunch, and unlimited Bevi.
Happy hours, team-building events, bagel breakfasts, and Values awards.
Equity in the form of stock options for all employees.
Full-time employees are invited to participate in a Total Rewards plan that includes health and medical benefits, flexible spending accounts, flexible PTO, and more.