Account Manager Jobs

About The Position

Requirements

• 2+ years of experience in Personal Lines insurance (agency experience preferred)
• Active Property & Casualty license
• Strong knowledge of Personal Lines coverages (home, auto, umbrella, etc.)
• Excellent communication and relationship-building skills
• Highly organized with strong attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with agency management systems and standard business tools

Nice To Haves

• Familiarity with Applied Epic preferred

Responsibilities

• Manage the day-to-day service needs of a Personal Lines client portfolio
• Advise clients on appropriate insurance coverages, policy changes, and risk reduction strategies
• Proactively identify coverage gaps and recommend solutions aligned with client needs
• Build and maintain strong relationships with clients, insurance carriers, and internal team members
• Market accounts and work closely with carrier partners to secure competitive coverage options
• Ensure accurate and timely data entry, policy processing, and documentation within agency systems
• Respond promptly to client inquiries, policy changes, renewals, and claims support needs
• Support retention efforts through consistent communication and high-quality service
• Contribute to team goals and support the agency’s mission, values, and strategic initiatives

Benefits

• Hybrid schedule option
• Summer Fridays
• Extended holiday weekends
• Comprehensive PTO - paid vacation, holidays, and sick time
• Parental leave
• Health, dental, and vision insurance
• 401(k) retirement plan
• DG University: ongoing training, support for insurance designations, and continuing education
• Employee-led committees- Giving, Social, Client Experience, & Technology