Account Manager- SMB Business Sales

Verizon•Murfreesboro, TN

About The Position

The Account Manager supports Verizon’s SMB Business Sales organization by developing new business and growing and retaining existing accounts in the 1–19 employee segment. The role consults with business customers to identify challenges and recommend tailored technology solutions that improve their operations and deliver value while meeting sales and revenue targets. The position involves territory-based lead development and prospecting through cold calling, partner selling, lead-generation campaigns, and social selling. The Account Manager builds relationships with decision makers, presents multi-product solutions, and sells integrated software and technology offerings such as Cloud, Security, ISP, VoIP, and Google platforms. The role tracks sales progress using sales force automation tools and applies Verizon’s Velocity Selling methodology, supported by AI and CRM tools. This is a mobile role, primarily based at customer or field locations, with occasional visits to Verizon locations for in-person training and meetings. Travel within the assigned geographic territory may be up to approximately 50% of the time. The scheduled workweek is 40 hours. Compensation includes base pay and target individual-based commission, with uncapped commission opportunity; compensation varies by geography, performance, and experience.

Requirements

Bachelor’s degree or three or more years of work experience.
Three or more years of relevant work experience.
Willingness to work in a mobile model and travel within the assigned geographic sales territory, with expected travel up to approximately 50% of the time.
Valid driver’s license.
Self-motivation and ability to take initiative, close deals, and work toward sales goals.
Ability to explain complex technology in terms customers can understand.
Integrity and ability to contribute to a team-oriented environment.

Nice To Haves

Associate or bachelor’s degree, or related certifications or college courses.
Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
Technology sales and educational experience, such as SaaS sales, CRM, Salesforce or other client management tools, or social media.
Strong presentation skills in face-to-face and virtual environments.
Experience building and maintaining strong business relationships with all levels of client organizations.
Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Ability to manage time and prioritize tasks to accomplish goals.
Ability to implement feedback and tailor an approach for success.

Responsibilities

Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
Acquire new business and incremental revenue to meet sales targets.
Retain, manage, and grow the existing customer base.
Educate customers about Verizon business solutions and present tailored recommendations.
Build relationships with key decision makers and clients at all levels of their organizations.
Create and present multi-product solution opportunities.
Sell integrated technology and software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
Track and report sales progress through sales force automation tools.

Benefits

Medical, dental, and vision benefits.
401(k) plan with matching contributions, including eligible contributions, qualified student loan repayments, or a combination of both.
Commission program with unlimited earning opportunity and potential sales incentives.
Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
Paid time off, including five weeks of vacation, holidays, and personal days as described in the role-specific benefits section.
Paid parental leave, including eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks for the birthing parent.
Tuition assistance of up to $8,000 per year.
Industry certifications through Verizon’s Get Certified program.
Discounts on Verizon products and services, including up to 50% off eligible offerings.
Pet insurance and additional employee perks.
Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
Adoption assistance.
Up to eight company-paid holidays and up to six personal days per year, as stated in the general benefits information.
Newly hired employees receive up to 15 vacation days per year, increasing with service.
Potential premium pay such as overtime, shift differential, holiday pay, or allowances, depending on the role.